Customers: Intechcom Moscow; Information Technology Contractors: Skilar Product: Virtual Reality ProjectsProject date: 2023/02 - 2023/08
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2023: Testing the interaction between an expert and a "field" employee
Company "Intechcom," implementing projects in the field of industrial automation and industry 4.0, and Skilar, a company specializing in the provision of AR tools to ensure remote interaction between the expert and the "field" employee, conducted joint tests in real conditions. The purpose of the tests was to check AR equipment and specialized software for use in remote operation of branches. Tests were carried out in Moscow, Lipetsk and Norilsk. Intechcom announced this on September 26, 2023.
The main task of the tests was to improve the interaction of the engineers of the service department and optimization of work processes without the departure of highly qualified specialists. Were The following scenarios for using AR-kits have been worked out: technical maintenance, scheduled inspections, equipment commissioning, equipment parameterization, in including specific. To work out each scenario, the AR kit was used. equipment that included: specialized software, Rokid Air augmented reality glasses Pro and Vuzix M400, a bag equipped with a fan and battery for up to 5 hours autonomous operation of the kit.
Through the camera on glasses, the remote expert saw and heard the same thing as the employee performing Production maintenance. Importantly, thanks to AR points, hands specialists were free, and this allowed to perform various tasks without being distracted by smartphone in hand. Also with the help of a broadcast picture through glasses, a specialist remotely monitored the employee at the facility and focused on specific details with screenshots. At the same time, all readings were recorded and transmitted for storage to the server "Intechkoma."
Based on the results of the tests, it was concluded that the application of the Skilar solution allows Intechcom to reduce the cost of travel of engineers between facilities, to train new personnel under the control of experienced specialists, and also solves the problem of uneven competency distributions.
After the successful completion of testing at locations in Intechcom's plans, the implementation of AR kits in all branches of the company. The first branch using AR tools on Lipetsky became a permanent basis.
Шаблон:Quote 'author = said Savva Vorobyov, Skilar CEO.
Шаблон:Quote 'author = noted Sergey Astakhov, director of the branch "Intechkom" in Lipetsk.