The first Russian bank integrated the GPT neural network into a business chatbot

PSB became the first Russian bank to integrate neuronet GPT into a business chatbot. The press service of the credit institution announced this on October 9, 2023.

Now in mobile and Internet banking, as well as in instant messengers, business clients in pilot mode have access to a service for communicating with a neural network on topics that go beyond banking services.

PSB has integrated GPT into its business

As explained in the bank, the use of the GPT neural network, a large language model that was introduced into PSB communication channels on the BSS platform, allows an entrepreneur to obtain information of interest to him without leaving the usual communication channel. For example, how to increase sales of goods and services, how to write marketing text and others. To start communication, the user needs to click the "Conversation with GPT" button and ask a question.

Now you can simply open a messenger, communicate with colleagues and friends, receive information about PSB services, pay bills or get an answer to the financial question of interest. In the future, we plan to develop the service and introduce it into other client routes, "said Ivan Patkin, Vice President, Director of the Electronic Business Department of SMB PSB, whose words are quoted by the bank's press service.

PSB calls itself the first Russian bank to integrate GPT into a business chatbot, but earlier in 2023, the bank for entrepreneurs Point"" launched a chatbot with. With artificial intelligence ChatGPT its help, the seller can create cards describing goods for sale on marketplaces. The partner of "Points" in the project was the service for Ecomcom suppliers. ChatGPT works as follows Telegram : you need to send the name of a thing or product to the chat, after which the bot will form a description of the product.^[1]

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