Clear Shore (Kleverens: Shop 15)

2020: How not to drain time and money into a pipe, or why the Clean Coast company switched to inventory with Cloverens?

About Customer

For consumers, the sign on the door of the store "We have a revision" says only that in the next few hours the purchase cannot be made. While sellers diligently count each unit of goods on shelves and windows with their hands. And then for some time they transfer the data on the balances to the 1C database. And this is if we take into account that there will be no changes and errors.

One of the activities of our company is the retail trade in plumbing for professionals through a network of stores in 9 cities: Polotsk, Grodno, Pinsk, Vitebsk, Mogilev, Brest, Gomel, Bobruisk and 4 stores in Minsk. The nomenclature exceeds 30 thousand items of electrical and plumbing products and equipment for completing engineering systems. Almost all of our products have barcodes, but inventories were carried out in a well-known way - manually. A huge list of items was printed out standard, the article and name were compared on the packaging and in the list, and at the end of the recalculation they were manually entered into "1C: UT 8.3," which was greatly revised for the needs of our company, spoke about the direction of activity, the head of the IT department of the company "Clean Coast," Valery Aleksashin

Tasks

Changing the usual algorithm work in order to reach a new level and get high results is a rational decision when all previous methods no longer work. And quite often it is the experience of colleagues and competitors that helps to reorient. The main thing is to analyze their work, try on themselves and leave only what is needed.

We first got acquainted with what the market offers for the tasks that we needed to solve. Asked what competitors use. We learned how colleagues and partners solved similar issues at one time. And we came to the conclusion that we will combine all the positive experience and apply in ourselves. The first thing we wanted to do was reduce the time to conduct inventories, eliminate errors and the impact of the human factor. And the second is to ensure regular control of product price tags on the trading floor. We could implement both tasks at the same time only with the help of business process automation, told Valery

Decision

Before paying for something money, it is quite logical to first check it for performance and find out if it meets all the requirements. So the company "Clean Coast" considered several software solutions from various developers. Something did not fit due to limited functionality, something did not integrate with the modified system.

We eventually stopped at Shop 15"" from the company "Kleverens," installed a demo version, tested. She completely suited us. The big plus is that the standard functionality was enough and no additional improvements were required. The installation is very simple: first installed the Retail 15 application on, computer then made an integration through ole/com and copied. files licenses After that, apk was installed. file to the collection terminal data and immediately configured the Store 15 application to start automatically when the shipping documentation was initially loaded. Everything - the seller's workplace is ready: you can upload data from to the 1C terminal and start working, spoke about the nuances of working software with Kleverens"" head of the IT department of the company "Clean Coast"

During the implementation, the specialists of the Clean Coast company encountered an incorrect display of terminal IDs: several devices of the old modification, which were purchased among the first, the integration "took off" without problems. But on the shipping documentation of the new modification, it was not immediately possible to install software licenses.

The developers of "Kleverens" had to make a revision in the "body" of the mobile application "Store 15" - to develop a module for installation on the shipping documentation. And the employees of the IT department of the Clean Coast company completed the improvements to display data and reports in 1C on their own.

After we tested the software, we took Newland MT65 Beluga IV mobile computers - 1 for each store. And we set up an exchange with the accounting system in batch mode: we upload documents from 1C and upload them to the terminal. With shipping documentation, sellers still perform 2 operations: inventory and selection of goods according to ShK. The consultant dials goods, scans codes, uploads data to 1C and forms an account. Or immediately issues the shipping documentation to the buyer for independent "stuffing" of the desired goods into the order. During global inventories, one of the most convenient options for Store 15 is teamwork. First, the revision is faster when products are counted with 3-4 terminals. Secondly, everyone sees the result of each other's work and will not add an extra amount to the list of goods, shared working moments Valery

The company "Clean Coast" conducted a thorough training of its employees to work with shipping documentation. IT has written detailed instructions with screenshots on how to use mobile devices to perform each operation separately.

After a couple of months of working with Cloverens and terminals, the head of the IT department of the Clean Coast company had two more ideas for using shipping documentation:

1. Pick up an item in retail outlets by customers. The company "Clean Coast" focuses on professional plumbing equipment installers who purchase a large amount of goods at once. The use of data collection terminals when selecting orders by the buyer himself will reduce the time for registration and picking. This idea has already begun to be implemented.
2. Receive deliveries in stores. A process similar to an inventory: sellers scan barcodes and enter the actual quantity of goods received.

Results

Every employee wants to avoid unnecessary mistakes and the first time they want to follow the management order. But quite often banal inattention, read the human factor, play a cruel joke with us. And it's not so scary if you have to redo your own work. But it is much more offensive if you yourself suffer from the inattention of colleagues.

The implementation of the Store 15 software allowed Clean Coast to:

• speed up the inventory by 2 times,
• reduce human errors by 70%,
• Simplify business processes by 30%.

Previously, we, one might say, did not have price tag control as such: manually it was much more difficult to change all price tags, and control was irregular only for individual items. Now everything is simpler: all the information is visible on the shipping documentation screen, all that remains is to print the price tag and attach it to the product. Sellers re-evaluate on a regular basis, summed up the head of the IT department of the company "Clean Coast," Valery Aleksashin