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Project

"BBB Bank" has built a system for selling and issuing debit cards on the basis of the "Credit Factory"

Customers: BBB Bank

Contractors: ProgramBank
Product: ProgramBank: Credit Conveyor

Project date: 2023/03  - 2023/09

2023: Creation of a system for selling and issuing debit cards

In 2023, a Credit factory BBB Bank sales and issuance system was built on the basis of "." Telemarketing and debit cards Internet promotion (site) are used as promotion channels bank. This was ProgramBank announced on September 26, 2023.

Sales are carried out both by telemarketing for current customers and through the bank's website.

"Credit Factory" BBB Bank automates all stages of debit card sale:

  • Filling out applications on the bank's website.
  • Verify the customer's phone number.
  • Automatic download of client data from the Digital Citizen Profile using the adapter to the Digital Profile.
  • For current customers, reconcile the customer card with the information in the Digital Profile, check for discrepancies.
  • Acceptance of applications based on the results of calling current customers of the bank.
  • Check of applications by stop factors.
  • Issue of finished cards through the courier service (automatic document flow with courier service).
  • As an alternative, issuing a finished card at the bank's office.

The built-in sales system allows you to promote a banking product with minimal labor costs both from the bank's staff and potential customers. From getting acquainted with the product to receiving the card, the entire sale process is carried out in the most automated mode.