NCR SelfServ Checkout

2018

Integration into Microsoft Dynamics AX for Retail POS

The Columbus company in February, 2018 announced solution integration of Microsoft Dynamics AX for Retail POS with cash desks of self-service of NCR SelfServ Checkout.

Consolidation of opportunities Microsoft Dynamics AX for Retail POS and functionality of NCR SelfServ Checkout is intended to help visitors of shops to make purchases without queues, and to retail chain stores — to increase operational efficiency and customer service quality. Ample opportunities on setup of the prices, marketing stocks and programs of loyalty became distinctive feature of this integration.

Use of cash desks of self-service — a world trend. The combination of functionality of Microsoft Dynamics AX for Retail POS and opportunities of the solution NCR in the best way supports the concept of self-service of buyers. It is guarantee of effective customer interaction and also optimization of use of floor spaces, working time of personnel and operating activities of shops — Nikolay Dorogov, the director of practice of Retail of Columbus company claims.

It is expected that solution integration of Microsoft Dynamics AX for Retail POS and NCR SelfServ Checkout will help to increase service quality of buyers and capacity of shops, to accelerate cash transactions, to optimize use of resources and working time of personnel. In addition, the integrated solution allows:

• increase up to 50% the number of the buyers serviced during the peak periods without involvement of additional employees;
• lower to 30% of losses of the sales connected with leaving of clients not of persons interested to stand in queues;
• use convenient instruments of operational reporting about accomplishment of the sales plan according to online and data during the day;
• create personal offers for each client online;
• develop omnichannel sales strategy and increase volumes of up-sell and cross-sell at the expense of the guaranteed report to visitors of shops of offers on any of sales channels.

Benefits from integration of NCR SelfServ Checkout and the module Microsoft Dynamics AX for Retail POS will be estimated, first of all, by buyers who will be able independently to scan and pack goods, to select a convenient payment method and to make purchase quickly and without queues. The personnel of retail chain stores at the same time can be engaged with communication with clients in a trading floor and to be near visitors where are really necessary the help and consultations of the seller — Alexey Semyonov, the Head of Department of professional services NCR emphasized.

2017

S2 dispenser Module

On March 10, 2017 it became known of release of the module of S2 dispenser by NCR company for modelyay NCR SelfServ 23 and NCR SelfServ 27. The dispenser of S2 Media Dispense Module is available to all series of NCR SelfServ 20, 30 and 90 ATMs.

The monetary cartridges installed in the module are protected from overflow, contain bigger number of notes in a pack on issue and allow to program manually up to 12 versions of notes which the ATM will use. After installation of the programmed cartridge, a system will recognize its type, will connect to processing and will begin to work already with a new combination of notes of different face value. The bank engineer should not change settings of the system for this purpose.

The dispenser contains the divert-cartridge with compartments for the defective notes and notes forgotten by the client. Rejection by denomination is implemented.

The separate space of the divert-cartridge and the system of a transfer belt increase safety of issue of banknotes. Indicators of working capacity simplify maintenance of the ATM: coming out to the place and opening a safe door, the engineer sees at once in what a problem.

NCR SelfServ 83 and NCR SelfServ 87 ATMs are equipped with the module of recirculation of banknotes (BRM) and cartridges of the increased capacity that increases machine output at introduction and cash disbursement.

ATMs are equipped with the system of self-diagnostics, protection against a skimming (SPS). The metal tent (lock) is steadier against external influences in comparison with plastic (it was used in the previous models). The arrangement of notes at an angle at issue of a pack to clients, provides their best visibility.

Reading of numbers of notes will help bank to understand when the note got to the ATM by whom it is entered, false or not. This option will help to resolve disputable situations when the client received a forgery or the smaller number of notes.

Sense lights allow to reveal quickly a faulty node and to determine the level of necessary repair. Fast diagnostics cuts down operating expenses of bank on service of network of bank terminals.

SelfServ 80

On March 3, 2017 the NCR corporation announced start of family of devices within the SelfServ 80 series – ATMs and the accompanying solutions. the 19-inch multitouch display installed in models of this series gives the chance to interact with the ATM, as with the tablet computer.

The SelfServ 80 series is equipped with the built-in function of video banking, she helps the client to ask for the help the employee of the bank by means of the ATM. It helps to simplify service by the staff of department of clients for whom the help with car loans, a mortgage, credit cards and deposits is necessary.

Representation of SelfServ 80, (2017)

With the growing need of "digital" generation for financial services banking institutions should be ready to provide the services in a format, usual for the client. Our product considerably changes a management system for the ATM, doing it to more comfortable for the consumer and opening new opportunities for implementation of transformational omnichannel strategy for financial institutions. José Resendiz, vice president of NCR for financial services

The modern design of the interface is supplemented by the customized tsvetokodirovanny indicators of an input and exit. An important element of model - the ten-cassette dispenser for money reducing costs on additional charge of banknotes. The ATMs of the SelfServ 80 series working at NCR of software CxBanking created by specialists open before users of a possibility of use of physical and digital channels of modern banking.

Start of this solution — an event for the company. On delivery of devices the first contracts with several largest world banks and also a set of regional banks are signed. Already today several thousands of ATMs are installed. Every day we sign contracts with the clients interested in our innovative solution which transforms physical and digital channels in the world. Joao Pérez, senior vice president of NCR for sales of financial services

SelfServ 80 ATMs are available to the USA and Canada. Start of a line of ATMs of the 80th series in other countries is planned for 2017-2018.

"The cash register of self-service" – self-cheknut (self-checkout) of NCR SelfServ Checkout

The cash desk of self-service of NCR SelfServ Checkout allows buyers to scan, pack and pay goods independently. Reduction of queues, increase in a konfidetsialnost and an ability to manage process of purchase increase level of customer satisfaction and increase their commitment to a brand of your trading company.

The demand of such devices grows in the world with great strides. Explosive growth in regions, new to this technology, including countries of Eastern Europe and the Baltics is especially noticeable. In general, in 2009 deliveries of cash desks of self-service of NCR in Europe, the Middle East and Africa grew more than by 60% where at NCR the market share makes 72%. The first project on implementation of technology is self-cheknut by NCR SelfServ Checkout in Russia it is expected next year.

The vast majority of retailers has obvious problems: cashiers do not cope during the periods of peak loading (as result: a large number of not made purchases and the left baskets). The periods of "calm" when a small amount of purchases is made are at the same time observed (therefore, idle time of cashiers takes place).

The purpose is obvious: achieve successful service of buyers, both during the periods of peaks, and during loading recession periods without involvement of additional cashiers due to more effective use of cash registers and the space which is taken away under them. Besides, to reach satisfaction of buyers with express purchases and to win loyalty of fans of technical new products and self-service.

All this becomes possible using technology self-cheknut that promises notable (and confirmed by predesigns in your specific case) benefit from its use. In total in the world more than 100 thousand self-chekaut are used. Million buyers use them every week 125+ (6.6 billion buyers a year).

Statistics on application of NCR SelfServ Checkout in the world:

• 23 billion transactions of self-service a year;
• 152 retail retail chain stores;
• 10 segments of trade;
• 22 countries;
• 70 thousand devices (that makes a share of NCR – 2/3 all cash desks of self-service in the world).

Statistics on application of NCR SelfServ Checkout (EMEA region: Europe, Middle East and Africa):

• 49 retail retail chain stores;
• 16 countries;
• 15.5 thousand cash desks (that makes a share of NCR – 3/4 all cash desks of self-service in this region);
• 2700 shops.

The technology is successfully applied more than 10 years. During this time it had an opportunity to be improved considerably to dispel the last doubts of the sceptics who are afraid of surge in thefts and fraud later began uses of cash desks of self-service. Practice of application around the world proved the return.

The cash desk of self-service of NCR SelfServ Checkout contains various psychological and physical means of counteraction to thefts, including the built-in control scales, the difficult self-training and self-configured database of scales, light and sound signals and means for control from service staff.

The open architecture of cash desk of self-service of NCR SelfServ Checkout allows easily and without problems to integrate it with existing applications for point-of-sale terminals and peripheral devices using the special software package Transaction Broker creating "the virtual cashier" for each cash desk of self-service.

SelfServ Checkout

The NCR corporation is a system provider of self-service on number of new installations and the implemented projects. Its solutions SelfServ Checkout in number of more than 100 thousand cash desks already work today for 153 retailers in 13 segments more than in 100 countries of the world. In Russia terminals of this producer began to be installed only in 2012.

The systems of self-service allow buyers to scan, pack and pay independently goods, receiving in case of need the help of the service staff of shop which are a row. They perform all fixed functions of normal cash desk, including work with bank cards and the loyalty program, calculation of discounts and points, payment of different services and goods, an opportunity to give delivery both notes and coins, to accept for payment goods without barcode, for example weight and with special safety devices, observing at the same time requirements of the current legislation, for example, selling alcohol and cigarettes. Unlike normal cash desks where on each place the certain cashier is required, the operator of a system of self-service can service up to 10 systems at the same time.