InfraManager

The InfraManager company specializes in implementation and setting of processes of management of IT services. The company focused the efforts on setting and process automation of management of IT finance and the integrated accounting of IT assets. An ITSM system InfraManager conducts the history since 1999 and is implemented in more than 500 companies in the territory of Russia and the CIS countries.

The Russian development InfraManager ITSM is the universal platform for automation of IT of processes and their integration with processes managerial and accounting.

Combines functionality of all most modern key systems demanded by IT departments - service desk, accounting of IT property, configuration management, monitoring and so forth. Unique integration opportunities of InfraManager allow to integrate in a common information space at most of systems used for ensuring IT activity of the enterprise.

The command InfraManager rallied in itself adherents, many of which make the contribution to development of a system from the very first day of its creation. Managers of projects of implementation and the functional directions are engaged more than 10 years in implementation of ITSM systems and projects on setting of ITSM of processes.

History

2012

In March, 2012 the InfraManager Company announced opening of community IT Sapiens.

In the territory of Russia and the CIS countries it is implemented and more than 350 copies of a system InfraManager are used. Among clients of InfraManager Norilsk Nickel MMC, SUE MO MOSOBLGAZ, Far Eastern Energy Company, RZhDP.

2010

Logo of the company at this time

Softintegro Ltd announced transfer of all rights to development and sale of the software product InfraManager with focus on promotion through a partner network in InfraManager LLC start-up company. By December, 2010 InfraManager LLC was going to release the next version of an ITSM system InfraManager, v5.2 in which new functionality for the organization of processes of service of users will appear. Version 5.2 will include the module WorkFlow and many other technical innovations. Transition to the new version of a system for clients with the operating technical support will be performed free of charge, regardless of that with whom the agreement – Softintegro Ltd or InfraManager LLC was signed.

1999

In far 1999 a system InfraManager was born as a commercial system for documentation of IT infrastructure. From those there passed many years and today InfraManager became the first Russian rule for full automation of IT activity at the enterprises.

In the fall of 2010 the division which was engaged in development and deployment of an ITSM system InfraManager was selected from the structure of Softintegro Ltd in start-up company. So the InfraManager limited liability company was born.

All rights to development and distribution of the software product InfraManager were transferred to the new company, and Softintegro Ltd became the partner of the new company in promotion of an ITSM system InfraManager.

"We put one of the main goals providing our clients with the modern tool for best quality achievement of IT, – Andrey Rassamakin, the CEO of InfraManager LLC says. – Many team members stood at the origins of creation of a system InfraManager in 1999 when InfraManager was means for automatic documentation of IT infrastructure. Today in the activity we still follow all current trends in information technology development, relying on methodology of ITIL and the most successful practicians of implementation of ITSM in the domestic companies".