SberCity and SberDevices have implemented the first smart home solution for hotels

2024: Implementation of a comprehensive smart home solution

The resort Sberbank "" Cuffer was the first large-scale project in, Russia where a comprehensive solution was implemented. " smart home SberCity specialists in Ruble and Arkhangelsky have deployed a smart number system based on a technological platform and devices developed. SberDevices Now guests of the five-star hotel Sberbank can control voices with lighting, curtains, climate and warm floors in the room, turn on music and order food in the room, learn about various services and hotel services. The company SberCity announced this on February 1, 2024.

source = SberCity

Now, when entering the guest rooms, the virtual assistant Salute greets the guests. With its help, guests can order food, set an alarm, entertain themselves with music, movies, online games or watching videos on the Internet. You can also ask the virtual assistant questions about the hotel - for example, clarify the time of breakfast or the gym, learn about the sights, etc.

In rooms of increased comfort in voice, you can adjust the desired lighting, climate, heating of floors in the room, control of curtains. In the future, Salute's list of actions and knowledge will expand. The smart home system in other room categories is planned to be introduced in the first half of 2024.

Most of the services can be used without authorization. After the guest leaves, all the data entered by him is automatically deleted from the device, all accounts are left, which guarantees privacy and security.

The configuration of the smart home system for February 2024 includes more than 1000 different devices. Their work is synchronized with each other and integrated with the hotel management system. For convenient administration, all orders, requests and feedback from customers go immediately to the desired hotel employee.

{{quote 'The hotel industry is still lagging behind in terms of digitalization from other areas. The use of technology and artificial intelligence is a natural stage in the development of hotels. Such a transformation meets the growing demands of customers, especially young ones. They are used to convenient and modern technologies in other areas of life: for example, online shopping and ordering food. It is logical that when vacationing in hotels, they expect a generous portion of technology and a certain level of comfort and service. Now, with smart Sber devices, hotel guests have a trained virtual butler, - said Evgeny Chulanov, director of the information technology department of Rublevo-Arkhangelskoye JSC. - The introduction of a "smart home" system will allow hotels to reduce the burden on staff, reduce costs and make each guest's stay personalized, taking into account their preferences and needs. The ready-made solution can be implemented in both a five-star hotel and a hostel. }}

Guests really appreciate the opportunity to try a new experience of staying at the hotel, when you do not need to understand the light and climate control systems, find out the reception phone number and the like. You can pronounce the command to Salute's assistant, and "magic" will happen. Customers note these amenities in reviews, so this is a great opportunity for hotels to increase attractiveness and loyalty. It is also important that the solution was integrated into an already built hotel, did not require additional repairs or renovation, - said Ekaterina Gelfand, head of the smart home technology department at SberDevices.