"Agroindustrial complex" by 30% accelerated the work with documents during the transition to EDC

2024: Results of the implementation of KEDO

The Agropromkomplektatsiya group of companies switched to a system of personnel electronic document management (KEDO), and also introduced a chat bot for 12 thousand of its employees. The company announced this on April 1, 2024.

Agropromekomplektatsiya includes enterprises of three regions, countries they are located in, and Kurskaya, Tver Ryazan regions as well as the head office in. Zelenograd Historically, human resources departments were in each of the regions, which is why not only printed forms (orders, statements, etc.) differed, but also the personnel processes themselves. The signing of the papers took a long time due to the difficult logistics. The creation of a common personnel service center () for CSR all enterprises of the Agropromkomplektatsiya Group of Companies helped to unify and standardize both document forms and processes. The advance of the CEDO freed employees from the need to visit the human resources department and the long process of paperwork.

The pilot project for the transition to KEDOone of the enterprises lasted five months, two of which were planned to analyze processes and forms in terms of redundancy and readiness for digitalization.

More than 60 types of documents (applications, orders, contracts, consents, etc.) were translated into electronic format. More than 9 thousand documents pass through the CEDO monthly. Thanks to the implemented solution, the personnel document flow accelerated by 30%. In addition, the signing process for all participants has become transparent (you can see who has the document under approval, who signed it, and who has not yet had time).

By the end of 2024, all major enterprises of the company will completely switch to KEDO.

The creation of the CSC pushed us not only to implement the CED, but also to implement a chat bot with HR services. After all, SSC is a service enterprise, which means that employee satisfaction is important. As of March 2024, more than 50 different services have been implemented in the chatbot. Among them are both classic (viewing the rest of vacations, their schedule, payroll) and more specific. For example, viewing the schedule of corporate transport and even the instant release of digital loyalty cards, which will be installed in a smartphone for use at the cash desks of company stores, "said Roman Gorin, IT business partner for personnel management at Agrotech-Inform.

Chatbot is the most important communication channel between the employer and employees. Both automatic individual notifications (for example, a patent for work in the Russian Federation ends) and mass ones are implemented. 11 mass polls have been conducted through the chatbot over the past 12 months.

According to a survey of employees, as of March 2024, 87% of staff are connected to the chatbot, of which 93% are satisfied with the service.