IPG: Design solution to automate routine tasks in entrepreneurship support funds

Main article: Business Process Management

2024: Introducing a Solution to Automate Routine Processes in Enterprise Support Funds

SKB Kontur and IPG have developed a comprehensive solution for automating routine processes in entrepreneurship support funds. With it, you can speed up and simplify work with guarantees and guarantees, requests for support measures, organization of events, sending and receiving correspondence. SKB Kontur announced this on April 15, 2024.

The solution presents a set of modules developed by IPG based on, into Bitriks24 which through. API integrated Contour Focus The program can be quickly configured for the specifics of the fund.

The system will monitor the deadline for consideration of applications, make automatic scoring by stop factors, upload data from the Focus Contour and generate reports for a risk specialist or lawyer. It will provide a convenient process for the online meeting of the commission, send notifications to the responsible persons. And also will form an agreement and control payment under it. After that, the agreed application will go to the contract support stage: in case of debt repayment, the system will automatically form and send letters to the borrower and to the financial organization.

The capabilities of the solution significantly speed up the processing of applications for SME support, exclude the human factor from the process and make it transparent for control. Fund employees will not have to spend time collecting and checking data for each applicant - the necessary information with a risk assessment will be loaded into the system automatically, it is enough to create a TIN.

Fund employees will save time on the formation of reports on the register of appeals, statutory activities, regional projects, acceleration, self-employed. Reports will be generated automatically based on the data accumulated in the system and information downloaded from the.Focus Kontur.

The solution also helps to simplify the process of processing incoming and outgoing correspondence from its registration to the preparation, approval and sending of a response. If necessary, it can be signed by the EDS.

Thanks to the solution, it will be possible to automate work with events: data on registrations and attendance of listeners will automatically enter the system, registered visitors will receive auto-reminders about the upcoming event, and feedback collection will be simplified.

{{quote 'author = said Oleg Mogilnikov, director of the lending assistance department of ANO "Agency of the Republic of Bashkortostan for the development of small and medium-sized businesses." | In 2023, our guarantee fund actively issued guarantees, there were a lot of applications. With such a load, it took a lot of time to write conclusions, submit them for consideration. At that time, all processes were carried out manually and errors occurred under heavy load. After analyzing the situation, we came to the conclusion that we need automation. We set goals to shorten the period of consideration of the application for a guarantee, increase the quality of consideration of the application and automatically form a conclusion with a detailed financial analysis. We considered several services, but in the end we settled on the Contour. Focus, which was integrated into Bitrix24,}}

{{quote 'author = noted Pavel Baranchikov, IPG Development Director. | This solution is based on our long-term experience in integrating Bitrix24 with the Contour API. Focus, in-depth audit of SME support fund processes. We tried to make the solution fast to launch and adapt to the features of the business, available in comparison with individual development. It allows you to speed up the processes of funds, make them transparent, reduce the impact of the human factor,}}

{{quote 'author = told Elena Kataeva, Head of the ContourFocus Group for Government Relations | Entrepreneurship support funds perform many routine tasks related to inspections of SMEs. To correctly assess risks, you need to collect and analyze data from several sources. But manual verification does not allow you to get a quick result and does not exclude an error. The design solution based on Bitrix24 and Contour. Focus helps to comprehensively solve the issue: it is enough to introduce a TIN, and the system will instantly give the necessary data about the SME subject, highlight the risks. Automation of routine processes in funds allows you to reduce the approval period tenfold, speed up the adoption of unmistakable decisions. All this has a positive impact on the development of small businesses in the region,}}