New smart city services will help residents of Smolensk

2024

Add five software modules

Smolensk The has introduced new services Smart City on the basis of an integrated digital platform developed by JSC (Rosatom Infrastructure Solutions RIR, part of the State Corporation ""). Since Rosatom 2024, the project helps in the development of a comfortable and safe digital environment for citizens. During the operation of the system, more than 4,500 problems of residents of Smolensk were solved. Rosatom announced this on July 17, 2025.

The development of the platform includes the implementation of five software modules of the current version. These services affect key areas of the city's life. For example, the "Calendar of Events" is of a reference nature, and the "Earthworks" module will save time for obtaining appropriate permits at times. The interactive map presents all valid issued orders, you can find out the timing of the work and those responsible for it, make sure that they are legal or complain about "illegal excavations." The customer of the work can obtain permission in one window - to load the project documentation and obtain visas of coordinating organizations directly on the portal. The "information panel" of the chapter will make it possible to collect and display in real time analytical information about the work of urban economy.

We strive to make our city even better, more comfortable and safer. You can't do without reliable digital tools here. "Smart City" is a solution that expands the possibilities for residents: check the schedule of cleaning streets or the legality of earthworks, participate in polls without leaving your home, - said Alexander Novikov, head of the city of Smolensk.

As of July 2025, the Smart Smolensk platform includes 16 modules. Authorized employees, in accordance with their areas of responsibility, will be able to respond more effectively to the requests of residents and emergency situations. During the implementation, the necessary integration was carried out with already existing city systems for residents and administrations, data sources were identified and recorded, parameters, role powers of users were set up, and authorized employees were trained.

With the help of our solutions, a caring resident becomes a full-fledged participant in city life. He has the opportunity to influence the development of the city - through voting, polls, feedback systems. At the same time, the relationship between residents and the authorities is becoming more constructive, bilateral interaction is taking place, - said Elena Lekomtseva, General Director of City Technologies (part of the RIR).

Completion of the first phase of the Smart City Solution Project

In Smolensk, the first stage of the project for the introduction of smart city solutions on the basis of an integrated digital platform developed by Rosatom Infrastructure Solutions, which announced this on June 4, 2024, has been completed. Digital technologies will help in the development of a comfortable and safe digital environment for citizens. Access to the services of "Smart Smolensk" is carried out through the portal and mobile application.

The development of direct feedback channels is aimed at improving the lives of citizens. "Smart City" provides additional opportunities for this. If there is a hole on the road, the lantern does not burn, the garbage is not removed - a resident using a smartphone reports a problem, and it immediately goes to work. Already in June 2024, although the platform has just been launched, more than three hundred calls have been made. That is, we understand what you need to pay attention to first. But the main thing is that we strive to make our city even better, more comfortable and safer. You can't do without reliable digital tools here, - said Alexander Novikov, head of the city of Smolensk.

The project will allow residents to initiate activities, report problems, take part in the development of the territory, and administration employees will have the opportunity to better and quickly consider citizens' appeals. As of June 2024, the services "Residents' Messages," "Polling and Voting," "City Cleaning," etc., have been deployed. During the implementation, the necessary integration was carried out, data sources were identified and recorded, parameters, role user permissions were set up, and authorized employees were trained.

Our solutions help a resident to become a full-fledged participant in urban life. A resident has the opportunity to influence the development of the city - through voting, polls, feedback systems. Thus, the relationship between residents and the authorities becomes more constructive, bilateral interaction takes place. There is involvement in the fate of the hometown, the opportunity to invest in its future, "said Ksenia Sukhotina, Director General of Rosatom Infrastructure Solutions JSC.