| Customers: Debtor of Rights Contractors: Robovoice (Robovois), SL Soft Product: Robovoice Custom no-code AI bot development platformProject date: 2023/09 - 2023/10
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2023
As part of the project Robovoice , he introduced call center in the company that "Debtor of Rights" voice boat processes incoming requests on the site.
Instead of contact center operators, the bot contacts potential customers who left an application on the site, clarifies the basic information for the qualification of the contact: the amount of loans, the presence of overdue debts, etc. If the data meets the established criteria, then the bot confirms the possibility of consulting and sends the application to work to lawyers. As a result of the implementation of the voice bot, the Debtor of Rights company automatically processes incoming applications with minimal costs.
The bot provides conversion to a designated online consultation with target customers at a level of over 30%.
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