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Project

Hoff buyers will be able to order fast delivery through Yandex services

Customers: Home Interior (Hoff)

Moscow; Trade



Project date: 2023/12  - 2024/06

2024: Launch of express delivery of goods

The multi-format retailer of furniture and home goods Hoff, together with Yandex, began to develop express delivery of goods. The retailer announced this on July 26, 2024. Companies have already tested the service for residents of Moscow, and in the near future they will be able to use it in St. Petersburg and Yekaterinburg. In the future, express delivery from Hoff will appear in all cities of the network's presence.

For July 2024, you can order goods from Hoff with quick delivery through the Yandex Food, Delivery and Market applications. The assortment includes more than 6 thousand household goods - decor, textiles, dishes, kitchen utensils, storage products and much more. In the future, Yandex services will begin to quickly bring small-sized furniture from Hoff, for example, pedestals, chairs, tables and chairs. All orders from the retailer's hypermarkets are delivered by couriers in cars.

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Hoff continues to improve its customer service and is introducing new, more convenient delivery methods. Earlier, we launched a pilot project for express delivery in two hours in Moscow together with Yandex services and are now distributing it to St. Petersburg and Yekaterinburg. Modern customers value their time and comfort and want to order everything they need for the home as quickly and conveniently as food, medicine and groceries. Test results in Moscow showed the demand for the service, and most often with express delivery from Hoff order dishes, household goods and decor, textiles and bathroom accessories. In an effort to provide our customers with the best possible service, we will develop express delivery and plan to extend this service to all cities of our presence, "said Nina Belova, Hoff Quality and Service Director.
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