Naumen Service Portal

2024: Naumen Platform Portal Presentation

Naumen on November 6, 2024 announced the launch of a self-service service portal to optimize work with user requests. Built on Naumen Platform's low-code technologies, the solution is focused on simplifying support processes, faster and easier user access to information.

The Naumen service portal allows you to collect all requests and services, including from several ITSM and ESM systems, in a single interface, providing centralized access to the company's services. An intuitive interface simplifies the use of the portal, which reduces the need for training and speeds up the implementation process.

Thanks to the low-code capabilities, the portal provides all the tools to quickly connect service functions, update processes and scale depending on business growth and new tasks. This makes the solution convenient for medium and large businesses, which are aimed at improving service and improving the efficiency of internal processes.

With the launch of the service portal, we strive to create a convenient tool that will not only simplify interaction with support, but also allow customers to independently find the necessary solutions. Due to the low-code architecture, the portal can adapt to the needs of various companies and holdings, providing flexibility and increased operational efficiency in everyday processes, said Alla Kvetnaya, Naumen Platform Product Manager.