A subsystem of claim and claim work has been created in Citymatik

2024: Implementation of the Claims and Claims Subsystem

On November 22, 2024, 1C-Rarus announced that it had developed a PIR subsystem on the basis of 1C: Accounting for a specific MSW management industry. The business processes for collecting debts from legal entities and individual entrepreneurs for three enterprises of the Citymatik group have been unified. The intensity of the receipt of funds for claim and claim work increased by 12%.

According to the company, before the start of the project, the company was dominated by patchwork automation of claim and claim work with legal entities and individual entrepreneurs. They were unloaded from the accounting system, data which were processed using. office applications It was necessary to make many manual calculations, each time to update reports when dynamically changing the amounts of debts, spend a lot of time on the formation of current documents for debt collection. The company developed, the number of counterparties grew, the terms of contractual relations changed - all this complicated the processes of debt collection.

The purpose of the automation project was to unify and optimize the effectiveness of claims and claims work (PIR) with debtors (legal entities and individual entrepreneurs). As a result of the survey conducted before the start of the project, it was revealed that there are no standard software products on the market to automate the process of claim and claim work in the waste management industry.

Specialists of the 1C-Rarus office in Yoshkar-Ola were attracted to automate the PIR unit, taking into account their experience in developing systems with similar functionality for individuals. A process survey was carried out and a technical assignment was drawn up to refine a separate module in the typical configuration "1C: Accounting 8," without making changes to the main configuration.

The development and testing of the module was carried out on the basis of an enterprise in Volgograd. Additionally, historical data were ordered and formalized, three cross-sectional registers were formed for each of the stages of the PIR. With the help of the developed loaders, the data was transferred to the working base of the Volgograd region and the module was put into commercial operation. The next region to launch the system was the Murmansk region. The internal algorithms of the PIR block were adapted taking into account the peculiarities of the sales base of the region. Further, the joint team of the IT partner and Citymatik introduced additional functionality for the project in the Saratov region: detailed accounting of data on bankruptcy, appeal and cassation instances, expanded reports. Modules in Volgograd and Murmansk were also updated to an improved version of the Saratov branch.

For November 2024, the module continues to develop and update due to unified improvements within the framework of 1C-Rarus technical support. In 2025, it is planned to introduce the PIR module in the Nizhny Novgorod branch of Citymatik.

Results of implementation of the "FIR" subsystem:

• An enlarged automation of accounting for the history of debt collection was carried out, which helps to track the timing of debt repayment.
• Automated reporting on recovery stages, debt periods, incoming payments with the ability to adjust the required conditions.
• The search for the necessary documents is optimized thanks to the established reference links between the system objects.
• The possibility of mass formation, printing and distribution of PIR documents is provided, including unloading of a set of documents for further submission to the court.
• Data quality is optimized by minimizing manual input errors through installed automatic checks.
• The business process of debt collection in three regions of the group of companies: Murmansk, Volgograd and Saratov regions has been unified.
• Labor costs for preparing legal claims have been reduced by 50%.
• The labor costs of preparing claims have been reduced by 70%.
• The intensity of the receipt of funds for claim and claim work increased by 12%.

Together with 1C-Rarus, we have done a lot of work to unify and optimize the claim and claim work, which is an important step in the development of the company. Automation allows you to control the stages of claim and claim work, reduces the period of cash turnover, allows you to educate payment discipline among consumers of services. The rapid receipt of payment for solid municipal waste services does not increase the cost of debt collection and does not affect the change in tariffs in the regions of the company's presence. told Grechikha Alexander Mikhailovich, Information Technology Director of Citymatik JSC

For other regions of the company's presence, we will be able to include a proven ready-made module in the standard complex for the sales block to automate the debt collection process. The potential for the development of the PIR module and its addition to the exchange mechanisms with third-party federal services of arbitration courts when switching to electronic document management with government agencies is provided. told Dernovaya Maria Sergeevna, Head of Business Process Development and Automation at Citymatik-Nizhny Novgorod JSC