Developers: | Centaur Software |
Branches: | Pharmaceuticals, Medicine, Healthcare |
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Dental4Windows is a computer program for dental management.
2025: Integration with Telfin PBX
Communication services Telfin"" are integrated with a medical information system () MIES Dental4Windows to support the medical process, accounting and management dental of a clinic of any scale and form of ownership. This "" was Telfin announced on January 21, 2025.
MIS Dental4Windows allows you to comprehensively automate the work of a dental clinic, including electronic document management, record patients via the Internet or mobile application, automate patient notifications (sms, WhatsApp, email), maintain protocols and treatment plans, process and store X-rays and other images, generate financial documents and analytical reports, create bonus programs, maintain a materials warehouse and laboratory, integrate with various services and CRM systems, as well as transfer data on the treatment performed to the Uniform State Health Information System.
Thanks to the integration of Telfin services and Dental4Windows, automatic processing of appointments has become available to users not only online, but also by phone. Now, with an incoming call, the patient is immediately identified by the number, and a window is displayed with data for recording an appointment. So the processing of calls is carried out in a matter of seconds, while records of visits automatically appear in the history of communications.
Right with an incoming call, the clinic administrator or call center operator can switch to different work screens of the Dental4Windows program. Thus, during a telephone call, it is possible to get acquainted with the details of the patient and insurance companies, for example, the history of visits, the list of doctors previously visited and available for recording, the set of services of the insurance company, etc.
In addition, you can now call patients in one click directly from the Dental4Windows system. Thanks to integration, dental clinics can call patients as quickly as possible to confirm appointments and invitations for preventive examinations. This option allows clinics to make and receive 30% more calls every day. Calls can be transferred between employees or put on hold. To improve the quality of service, it is possible to record all conversations.
Automation of patient communications in dental clinics is necessary both to improve operational efficiency and to improve the quality of patient care. This is how you free staff medical from routine work and improve planning by precisely controlling doctors' schedules and workload. At the same time, patients do not spend time waiting for an answer, they have the opportunity to record in a way that is as convenient for them as possible and receive automatic reminders of planned appointments. In addition, the likelihood of errors when recording by phone is reduced, there is no duplication of records, "said Yaroslav Evgenievich Bocharov, technical director of Sentor Software LLC. |