"AlfaPolicy2 optimizes operating accounting with Proceset

2024: Pilot project to optimize operational accounting management

and AlfaStrakhovanie Infomaximum completed a pilot project to optimize operational accounting management. As a result, several key hypotheses were found to increase the efficiency and reduce labor costs of employees of the operating unit. The active system was chosen as the solution. business analysts Proceset Infomaximum announced this on January 21, 2025.

We have long been in the topic of optimizing internal processes and improving efficiency, tested a number of foreign solutions, such as Celonis, UiPath Process Mining and Kryon Process Discovery, but did not receive an impressive result, "said Elena Eremina, Information Technology Business Partner, Head of Information Systems at AlfaInsurance Operations. - In 2024, we again decided to turn to Process Mining and Task Mining, after a thorough study of the market, we chose the Proceset solution.

The case for the project was operational accounting management, since this area is one of the key to ensuring the stability of business processes, minimizing costs and increasing the transparency of operations.

The project covered 280 users, and a focus group of 88 employees of the Central Control Center of the Office of Operational Accounting was formed for analysis. The Task Mining solution of the Proceset active business intelligence system collected and digitized user activity at computers, imported analytical reports and proposed 8 hypotheses for improvement.

We took 5 hypotheses into study and recognized the project as successful. The potential economic effect can be estimated at 5 rubles of profit per 1 ruble of costs. Plans for the future are large, and this is not only the implementation of hypotheses, but also the scaling of the Proceset system to other divisions, as well as the allocation of a competence center for process analytics, - added Elena Eremina.

The project with AlfaStrakhovanie confirmed that Process Mining and Task Mining technologies can radically change the approach to process management, "said Alexander Bochkin, CEO of Infomaximum. - Proceset was created to help companies build effective development strategies based on the real picture of their business processes and business operations. We strive not just to stay ahead of recognized global leaders, but to address the specific challenges of our customers and are pleased that Proceset has helped AlfaInsurance open new horizons for transformation.