Dixie used AI analytics to analyze employee feedback

2025: Implementation of "Napoleon IT Reviews"

Dixie used Napoleon IT AI analytics to analyze the employee survey.

Thanks to the intelligent analysis of the "Napoleon IT feedback" feedback, the retailer's HR team can quickly learn about the most frequent staff requests, as well as improve the reputation of the HR brand.

Dixie annually conducts a survey among employees, thanks to which HR teams learn about the opinions of staff on important work issues: remuneration conditions, attitude to managers and colleagues, interest in work tasks and processes, emotional and physical health, changes in the company, etc. However, with a large number of diverse reviews, their processing took a large amount of time HR employees.

The intelligent feedback analysis platform "Napoleon IT Reviews" based on its own LLM model allows you to quickly process staff reviews, determine the tone of appeals, identify the main topics and provide detailed reports in a convenient dashboard.

Thanks to the use of AI analysis of employee surveys, the Dixy retailer's HR team can identify the main questions and requests of employees, timely learn about possible problems in the team and work to improve the HR brand.

It is extremely important for us to hear the voice of each employee, so we conduct surveys annually to better understand the requests, moods and ideas within the team. Thanks to the solution from Napoleon IT, our HR team quickly identified the main topics and pain points, and also promptly responded to them. We are confident that such solutions allow us to strengthen the company's HR brand and create more comfortable working conditions, "commented a representative of the Dixy chain of stores.

The use of the Napoleon IT Feedback service significantly speeds up the process of analyzing and segmenting a large amount of feedback, allowing HR teams and managers to focus on making informed decisions. The simplicity and high speed of using the service allows our partners to analyze, segment and benefit from a large array of data almost instantly, which in turn makes it possible to reduce analysis costs and quickly make important business decisions, "commented Konstantin Price, Commercial Director of Napoleon IT.