Creative business technologies: Electronic office

At Electronic office the most demanded functions of such systems as are concentrated:

• PM (Project Management) are project management systems;
• ECM (Enterprise Content Management System) - Electronic document management systems;
• ERP (Enterprise Resource Planning System) - Schedule systems of resources of the enterprise;
• CRM (Customer Relationship Management System) - Interaction management systems with clients.

Electronic office - the solution on business automation. The electronic office allows to solve effectively the broad spectrum of tasks facing each modern company aiming at optimal labor costs. Work in it simply and quickly, and, to start work big finance and time expenditure is not required. It is necessary just to connect and begin it to use, without rebuilding at the same time a company performance.

The electronic office allows to increase efficiency of operational work at once, and full control of a status of workflow of the organization will be provided from any point where there are an Internet and the browser. Any large-scale investments and development projects – only effective management of instructions.

Main functional updates of fall of 2011 of Electronic office:

• Electronic office – the only workflow system and task managements which is fully functioning on IPad. Thanks to compatibility with Safari for IPad and to lack of an overload a little demanded functions, the Electronic office is unique and only EDMS the solution on Microsoft Sharepoint, available on IPad 1 and 2. At the same time in it the functions giving an opportunity to carry out real-time operation – control of a company performance, the adoption of payments, approval of documents are completely saved.
• The line of browsers on which the Electronic office works is expanded. Since June, 2011 the Electronic office fully functions on all popular browsers: Internet Explorer, Mozilla Firefox, Google Chrome, Safari (Mas of book, PC, iPad).

What is at Electronic office:

Management of instructions:

• Simple control of accomplishment of tasks and instructions;
• Uniform storage of tasks and current affairs of employees;
• Communication of tasks with any information (documents, projects, partners, events and so forth);
• Possibility of obtaining reports on accomplishment of instructions;
• Management of access rights to tasks.

Customer relationship management:

• Maintaining base of clients and contact persons;
• Communication of clients with any information (agreements, projects, orders and so forth);
• Event scheduling and fixing of their results (meetings, calls and so forth);
• History logging of customer interaction.

Project management:

• Operational planning and works monitoring in the project;
• Uniform storage of project documents, joint work with documents.

Electronic document management:

• The electronic storage of documents providing a possibility of joint work with data;
• The effective system of document retrieval both on their properties, and according to contents;
• Flexible system of separation of access rights to documents and folders;
• Automation of basic processes of document flow, such as registration, consideration, approval of documents and accomplishment of tasks;
• Simplicity of setup of routes of documents;
• Fast obtaining reports of different forms.

Automation of work with payments:

• Automation of process of creation, approval and approval of requests for payments;
• Control of execution of requests for payments;
• Maintaining payment schedule.

Customer service (ServiceDesk):

• The organization of effective interaction of the company with clients;
• Organization of joint work of divisions of the company.