| Developers: | Eltex |
| Date of the premiere of the system: | 2025/10/17 |
| Technology: | ITSM - IT Service Management Systems |
Main article: IT Service Management (ITSM)
2025: Peeper System Introduction
Eltex has created the Peeper monitoring system - a comprehensive solution integrated into the vendor's product ecosystem, tracking specific metrics of its software products, as well as key characteristics of the server environment, for example, network metrics, Linux, Docker, databases. Eltex announced this on October 17, 2025.
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Peeper is easy to deploy and operate. The system has already configured ready-made profiles and dashboards for each Eltex software product, and the composition of specific metrics and alerts is determined based on the experience of hundreds of integrations. The user gets working monitoring out of the box - without having to understand the intricacies of the product and spend a lot of time setting up.
 | The main task of the Peeper system is to prevent accidents before they happen. Peeper continuously monitors all important indicators and, when it notices that one of them is approaching a critical level, immediately sends a notification about it, "said Vladimir Shishmarev, head of the Wireless & Systems Eltex service center. |  |
All data about the operation of servers and applications is stored in a single storage. When you need to figure out why the failure occurred, using Peeper you can go back in time and see what happened before the accident, during it and after. All records, graphs and events are collected in one place, and you can trace the entire chain: what "fell off" first, how it affected other parts of the system, why the protection did not work.
In addition, Peeper gives a complete picture of the state of the system from the inside. All internal processes are visible, even if everything looks normal from the outside.
As of October 2025, the system supports three Eltex software products: ECCM network equipment management system, IP PBX ECSS-10 Softswitch and SoftWLC wireless infrastructure management system. In the future, the number of supported products will increase.
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