Norbit has transferred BurService to a new CRM

2025: Transition to BPMSoft

Norbitol ensured the transition Burservice of "," one of the domestic oilfield service providers in, Russia to an updated version CRM based on the low-code platform. BPMSoft Migration to a modern solution will increase the efficiency of sales, projects and transactions, as well as speed up adaptation to business processes industry requirements and change in demand. Norbit announced this on January 14, 2026.

The NORBIT team deployed the software in a short time, in two months. The migration was seamless and without loss in efficiency - all historical data and functionality were completely transferred to the current version of the BPMSoft platform without any changes and while maintaining the previous logic of operation. The integrator's experts conducted a comprehensive functional test that confirmed the operability of the system and readiness for industrial operation.

In CRM for BurService specialists, full information on current projects and transactions is available, end-to-end processes are configured that update the entire data array in real time. The BPMSoft platform allows you to store all information about customers and counterparties in a single digital window and track the effectiveness of processes using ready-made reports and analytical dashboards.

Building on the experience of NORBIT and the technological capabilities of the implemented platform, we are building an architecture that will allow the company to actively develop and support the growing load. In the future, it will be possible to scale the system, adjusting functionality taking into account the specifics of sales, as well as automate any necessary operations, said Alexandra Polonskaya, head of marketing at BurService.

Business needs domestic products for end-to-end automation of CRM functionality, working in a strong connection with internal and external services. The solution deployed in BurService meets all these requirements, and also takes into account industry and legislative specifics. Thanks to low-code and bpm approaches, the platform allows you to quickly and flexibly model business processes depending on your needs, which is especially important for such a competitive industry. noted Mikhail Bubnov, Director of Business Development at NORBIT.