Media-Saturn manages the equipment of the shops using the solution Infor EAM

The Media-Saturn group numbering more than 850 shops in 17 countries implemented the solution Infor EAM for control automation by assets of the shops located in the territory of Russia. Today within Media-Saturn 29 Media Markt shops and 2 Saturn shops work in 12 largest Russian cities, functioning of each of which depends on correct work of a large number of the various equipment.

The modern automated system which would allow to manage requests for maintenance of numerous items of equipment of shops and would provide accurate control of actions of mobile repair crews was required for the Russian retail networks Media Markt and Saturn. Also using the software tool it was supposed to monitor performance of contracts with contract organizations. Among other major problems of implementation of the IT system in the company there were accounting of the utilities given about consumption and management of a condition of equipment of inspections. Eventually, use of the IT tool should allow Media-Saturn to manage on a centralized basis costs for maintenance and repairs on all geographically distributed shops of the company.

Within the strategy of process optimization of management of maintenance in Media-Saturn company the Facility-service which should accumulate all information on a MRO on all branches in the different cities was created. Formation of basic processes of service took place in parallel with system implementation of Infor EAM in which all data on service and repairs of the equipment which is contained in each of hypermarkets are stored.

Originally the solution Infor EAM was deployed by specialists of project division of Datastream Solutions CIS company on the pilot platform – in one of Media Markt shops in Moscow. Thanks to the fact that a system is simple in implementation its replication on other platforms can be easily made by forces of the customer. The solution based on Infor EAM is developed in the Russian and English languages for convenience of its application, both the Russian representative office, and specialists of the head office of the company which is in Germany.

In an implementation project of the solution Infor EAM for Media-Saturn the latest system development is applied to the best compliance to requirements of the company. In particular, the modern functionality of barcoding which is specially configured under problems of Media-Saturn and allowing to improve control of conducting inspections on all network is used. At the same time in process of its expansion also the EAM-solution of Infor implemented in Media-Saturn which is capable to develop in parallel with business of the customer is improved.

"Thanks to flexibility and ample opportunities the solution Infor EAM ideally implements the German approach in work, characteristic of group "Media Saturn Russia" and differing in comprehensiveness, clearness and accuracy of data, – Gorelenkov Sergey, the managing director of Datastream Solutions CIS company notes. – Use of this approach and also advanced functionality of the solution Infor EAM on management of requests, contractors and inspections will allow the company to achieve effective objectives on cost optimization on maintenance and repairs of the equipment on all hypermarkets of both networks".