Customers: Allianz Ukraine Contractors: Terrasoft (Terrasoft, CU-Consulting) Product: Terrasoft CRMНа базе: Terrasoft (basic system) Project date: 2011/05
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The Terrasoft group announced a victory in the tender and start of the CRM project in insurance company "Allianz Ukraine", Allianz which is a part of International Financial Holding – one of the leading financial services providers in the world. The project is directed to process optimization of customer service both the central office, and regional network of insurance company.
"We implement a new CRM system, first of all to increase service quality of our clients. When choosing the contractor experience of experts of Terrasoft in optimization of CRM processes and implementation of changes became a decisive factor. Besides, the project implementation plan was developed especially for our company therefore in the future we will be able to accompany development of a system independently", – the technical director of SK "Allianz Ukraine" Tooth Sergey comments on the choice of the supplier of the CRM solution.