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3CX MyPhone

Product
The name of the base system (platform): 3CX Phone System
Developers: 3CX
Last Release Date: May, 2011
Technology: Call centers,  IP telephony

The 3CX MyPhone application is created based on Microsoft Silverlight and intended for more convenient call management. 3CX MyPhone works in a tandem with the softphone, IP phone and even from a smatfonama of iPhone and Android, allowing to select the device, most convenient for calls.

Possibilities of 3CX MyPhone:

  • tracking of the status of other users;
  • calls from the web page, from outlook or the telephone directory;
  • transfer of calls on other subscribers;
  • transfer of calls to voice mail;
  • monitoring of Queues (in the presence of the rights);
  • viewing the passed / entering / outgoing calls;
  • creation and managements of conferences;
  • call transfer setup if the subscriber is absent.