IT Product Testing Systems (Russian Market)

Main article: TMS-Test Management System

2021: Perfomance Lab: 38% of IT managers have a digital transformation specialist on their staff

On March 22, 2021, Perfomans Lab released a report on the annual research RQR 2020-2021 (Russia Quality Report), reflecting the state of the market for IT product testing services and quality assurance of IT systems in Russia.

The latest RQR describes trends and changes in the field of testing and quality assurance of IT products in Russia in 2020 compared to previous years.

During the study, approximately 350 respondents at the level of IT directors and test managers were interviewed.

The report is based on feedback from experts from different market segments who share an opinion on how important the testing stage is in the process of developing and launching software products, and why it should not be ignored, although there are opinions of those who are not yet ready for testing due to insufficient information about the benefits of testing.

Testing is in demand, but not yet in all areas of the economy due to ignorance of processes, high cost and other reasons. Creating IT solutions of high quality without first testing and applying this stage in the process of improving the product is quite difficult.

According to the results of the Perfomance Lab study:

• More than 90% of respondents somehow use the Agile methodology in their work
• 75% of respondents from the banking sector use DevOps practice
• 62% of respondents identified among the problems of managing test data the need to anonymize this data * 38% - they have a specialist in their staff responsible for digital transformation
• More than 50% of respondents, when evaluating the quality of the test teams, chose 2 main criteria - this is the number of defects found and reduced time to market
• Testing objectives: 80% improvement in product quality comes first, 69% increase in user satisfaction and 62% reduction in time to market
• Testers are more often required to possess Soft skills
• 39% of market players use QA-outsourcing services (this figure reached its maximum in financial institutions (75%)
• 75% of banks outsource to test their IT systems
• AI uses 60% of respondents for automation
• 77% of respondents do mobile testing

91% of managers do not use import substitution in the procurement of software for software testing. But Perfomance Lab analysts noticed a trend in the choice of testing tools from expensive to more modern and effective.