IT consulting

IT consulting services include services for building an optimal customer infrastructure, forming a concept for the development of information systems, organizing the management of IT services, as well as services for the implementation and implementation of projects. IT consulting helps improve the performance and efficiency of customer information systems, and reduces the risk of upgrading existing and implementing new systems.

Consulting (Global Market)

Main article: Consulting (global market)

2024: The global IT consulting market grew to $80.74 billion over the year

At the end of 2024, the costs of the global IT consulting market reached $80.74 billion. For comparison, a year earlier, expenses in this area were estimated at $75.6 billion. Thus, an increase of almost 7% was recorded. This is stated in a study by Market Research Future, the results of which TAdviser got acquainted with at the end of July 2025.

One of the key drivers of the industry is the ongoing digital transformation of enterprises in various areas. IT consulting involves the involvement of third-party specialists to optimize and improve business processes using modern technologies. Experts help improve operational efficiency, reduce the cost of implementing new and reorganizing existing IT solutions. According to a survey by Deloitte, 58% of businesses consider cost reduction to be one of the main goals of digital adoption. Cloud technology is actively used: such platforms provide flexibility, scalability and economic advantages.

The study notes that organizations around the world are aware of the need to move beyond traditional business models. At the same time, consulting services play a key role in the transformation of daily activities. Consulting firms, focusing on technology integration, help businesses leverage the power of digital tools, restructure operations and increase overall flexibility to meet the demands of today's market. IT consulting covers a wide range of services, including assessing the current state of the IT infrastructure, identifying weaknesses and potential threats, developing recommendations for improvement and optimization, defining long-term goals and forming a plan to achieve them, selecting and implementing software, integrating new solutions with existing systems, automating workflows, ensuring data protection, technical support, etc.

Artificial intelligence has a positive impact on the market. Neural networks allow you to automate many routine operations, which reduces the burden on employees and increases efficiency. AI algorithms are able to analyze huge amounts of information at high speed, offering ways to optimize operations and predicting market demand. AI-based chatbots speed up customer service, increasing their satisfaction. In addition, AI expands capabilities in terms of service personalization. Neural networks also contribute to early detection of cyber threats, detection of fraud and misconduct of employees. The report says that it is the direction of information security that provides the largest share of revenue in the IT consulting market, which is associated with the growing complexity and intensity of attacks.

From a geographical point of view, North America leads, followed by. Europe The highest growth rates are recorded in the Asia-Pacific region. Globally, significant players are named:

• Fujitsu;
• HCL Technologies;
• Hexaware Technologies;
• Infosys;
• Accenture;
• Ernst & Young (EY);
• KPMG;
• PricewaterhouseCoopers (PwC);
• Avanade;
• Cognizant Technology Solutions.

In 2025, the global IT consulting market is expected to reach $86.23 billion. Market Research Future analysts believe that in the future, the CAGR will be 6.8%. Thus, by 2034, spending may increase to about $155.9 billion.^[1]

2023: Global IT consulting costs rise to $75.6 billion in a year

The volume of the global IT consulting services market in 2023 reached $75.6 billion. This is about 7% more compared to 2022, when expenses in this area were estimated at $70.8 billion. The growing importance of data in decision-making processes across industries is a key driver of the market in question. This is stated in the Market Research Future review, published in mid-July 2024.

IT consulting provides comprehensive advice, including an assessment of the current state of the customer's information infrastructure, development of a plan to rebuild the IT landscape or implement new platforms and services, as well as the creation of an appropriate strategy. IT consulting can include an IT audit, which consists of analyzing programs, products and applications for weaknesses. Usually, the IT consulting service delivery model includes several main stages:

• Comprehensive assessment of the current IT infrastructure;

• Selection of optimal solutions in accordance with the nature of the activity and requirements of the customer;

• Calculation of costs for support, implementation and subsequent development of IT systems;

• Synchronizing the company's IT and business processes, creating the most favorable conditions for the rapid response of the IT infrastructure to business changes;

• Organization of an effective structure.

According to a survey by Deloitte, 58% of companies consider cost reduction to be one of the main reasons for the introduction of digital technologies. IT consulting services help customers implement automation and process optimization solutions. This not only increases overall efficiency, but also contributes to significant cost savings. In addition, improved IT infrastructure helps enterprises maximize the value of their vast arrays of accumulated and generated data. Organizations recognize the need to move beyond traditional business models, and consulting services play a key role in transforming existing IT platforms.

Among the significant players in the industry under consideration are named, Fujitsu, HCL Technologies Hexaware Technologies Limited (HTL),,, Infosys Accenture Ernst & Young (EY),,,, KPMG PricewaterhouseCoopers (PwC) Avanade Cognizant Technology Solutions, etc. From a geographical point of view, the largest market for IT consulting services is. Her North America contribution to total costs in 2022 amounted to approximately $32.4 billion. In second place is the Europe Asia-Pacific region, which is showing the highest growth rates, and closes the top three.

Consulting services help organizations move their workloads to the cloud and streamline processes, which further drives market development, the study said. Leading players are investing heavily in developments to expand the range of services, as well as taking various strategic actions to strengthen their market presence.

Depending on the type of tasks, analysts highlight several key areas, including threat protection, information protection, and cloud and web protection. It is said that in 2022 the largest amount of costs fell on protection against threats - approximately $37.4 billion. This is due to growing concern about cyber attacks and the need to implement reliable security tools. In general, several significant factors for the growth of the industry are called.

Technological advances

The rapid development of technology continues to change the IT landscape, which requires expert leadership to overcome difficulties. IT consulting services help businesses implement and leverage solutions that improve efficiency and competitiveness.

Digital transformation

The ongoing digitalization has prompted companies to review their operations, processes and customer experience. IT consulting services play a key role in supporting enterprises on the path to digital transformation and aligning technology with business goals.

Complex IT landscape

Today's IT ecosystem includes cloud computing, cybersecurity, data analytics, and the Internet of Things. IT consulting services offer specialized expertise in these areas, helping businesses optimize their IT infrastructure for business continuity.

Data Management and Analytics

The rapid growth in information volumes has led to an increase in demand for data management and analytics solutions. IT consultants help organizations unlock the potential of data and radically change traditional ways of working.

Industry expertise

Different market segments have different IT requirements. Industry-based consulting services help you choose the best solutions to meet your needs.

Cybersecurity issues

With the rise of cyber threats and data breaches, businesses are prioritizing cybersecurity. IT Consulting provides strategies to enhance digital protection by ensuring data integrity, confidentiality, and compliance.

Market Research Future analysts believe that in the future, the CAGR (CAGR in complex percentages) in the IT consulting services sector will be 6.8%. As a result, by 2032 the volume of the industry will reach $127.9 billion.^[2]

2022: UK bans Russian IT consulting services

Great Britain introduced the next sanctions ones against. Russia They were a response to the ongoing special military operation (SVO) on the territory of Russia and the inclusion of four the Ukrainian regions in Russia. This became known on October 4, 2022. As stated in the message of the Ministry of Foreign Affairs of the United Kingdom, a ban is introduced on the provision of Russian persons services in the field - ITconsulting architectural, advertizing and engineering services, as well as services in the field of audit legal and consultation. More. here

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