Microsoft Operations Framework
Microsoft Operations Framework is a cycle of methodologies from Microsoft company directed to increase in efficiency in management of IT department.
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MOF consists of the technical guidances helping the companies to reach the levels of reliability, availability, simplicity demanded from an information system in technical support and controllability at creation of solutions based on products and technologies of Microsoft. The recommendations of MOF concern questions of personnel, processes, technologies and the strategy of management in the difficult, distributed, heterogeneous IT environments. As a part of MOF it is possible to find the instructions in the form of questions helping to define that it is necessary for your IT department today and also actions which will allow it effectively and to work productively in the future.
Instructions in Microsoft Operations Framework cover all actions and processes of management of IT services: planning, development, use, service and, eventually, decommissioning. In the MOF model these actions and processes are arranged in the form of control functions by IT services (SMF functions) which are grouped in the stages reflecting lifecycle of the IT service. Each SMF function belongs to a certain stage of lifecycle and has a unique set of the purposes and results answering to a purpose of this stage. Readiness of the IT service for transition to the next stage defines the managerial analysis which is designed to be convinced that the goals were achieved properly, and the purposes of IT answer the purpose of the organization.
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The purpose of MOF consists in providing to IT departments the guides helping to create, operate and support IT services, providing the expected commercial advantages of specific investments into IT with acceptable risk level.
The MOF model is intended for creation of the environment in which the company and IT department will be able to work jointly on improvement of activity and to use at the same time the pro-active model defining the processes and standard procedures directed to increase in efficiency and productivity of IT services. MOF offers logical approach to decision making and information exchange during the planning, deployment and support of IT services.
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