Perspective spheres for development of SaaS

More than 95% of the organizations are going to save or increase investment volume into "the software as service" (Software as a service, SaaS), and more than a third already started migration from the software set on computers and servers in the organization on cloud model, Gartner reports. During another research which took place from June to July, 2011 525 organizations in 9 countries were polled.

SaaS is model of sale of the software in which the client receives software as service and does not buy expensive licenses. SaaS helps to achieve economy as implementation, in updating and technical support the supplier of the solution which is placed and functions on its own servers is engaged, and the client gets access to it from the devices playing a role of terminals through network.

According to IDC, in Russia the most popular solution SaaS are constructed on the basis of technologies of Microsoft, Salesforce.com, Google and Oracle. Experts of IDC predict growth of the market of cloud services in Russia - a part of which is SaaS - by 34 times in 5 years.

"As basic reasons of use of SaaS respondents note simplicity and speed of implementation", - the analyst of Gartner Sharon Mertz comments, noting that most of respondents use SaaS as replacement of local solutions or as the initial solution for ensuring the needs instead of normal software. In the previous research Gartner (of 2010) most of respondents considered SaaS only as addition to local software.

Despite ease and speed of implementation of SaaS, in this sphere nevertheless there is a number of problems. According to Gartner, more than a third of the organizations have the problems connected with implementation of SaaS. Of them are main: restrictions in integration with existing solutions, the instability of Internet connections and longer, than is supposed initially, the implementation periods - that takes place in certain cases.

"Besides, most the organizations note lack of clear policies which would define the principles of the choice and use of SaaS, thus, during the time which passed from the moment of our previous research in this direction there are practically no changes, - Mertts says. - Over time such mechanisms should be developed because SaaS will occupy the increasing value in the outsourcing strategy of the companies".

In number of the industries showing the greatest attention to SaaS, analysts carried the communication industry, household communications and the financial sphere. In 2012 the state sphere, the financial sphere, the stock market and the market of wholesale are going to start active implementation of SaaS. In the years ahead manufacturing industry, the companies on mineral extraction, wholesale and retail are going to address SaaS. In general in 2012 and the next years the greatest demand to SaaS, according to analysts, will be from the state sphere, the production sphere, the companies on mineral extraction, wholesale and retail.