System integration

What is included in the concept of system integration

For 2014, IDC includes in the system integration segment:

• design,
• development,
• implementation,
• implementation of solutions,
• project management,
• development of custom software,
• installation and configuration of equipment,
• networking and
• consulting.

Russian market

• Change or die. Why the future of system integrators in Russia is very different from their past

Global market

2024: Global system integration services market growth by 1.8% to $367.2 billion

At the end of 2024, expenditures on the global market for system integration services amounted to $367.2 billion. This is 1.8% more compared to the previous year, when costs were estimated at $360.7 billion. The relevant data are reflected in the analytical material Gartner, which TAdviser got acquainted with at the end of August 2025.

The authors of the study consider, in particular, managed services that imply the transfer of the functions of servicing the IT infrastructure of an enterprise to a third party. This approach improves the efficiency of business processes. One of the industry's key drivers is the active migration of company workloads to cloud platforms. Enterprises around the world are moving to these services to reduce costs and improve scalability. Cloud systems enable you to grow your computing resources as you need them without investing heavily in your own IT hardware. In such a situation, managed services help companies improve operational efficiency and reduce operating costs.

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Фото: Freepik

The pandemic had a positive impact on the market, COVID-19 which forced many organizations to cut IT budgets in the short term and transfer employees to remote work. During this period, the introduction of cloud services, artificial intelligence, solutions in the field information security and processing tools increased significantly. big data This led to the expansion of the system integration services sector.

Cybersecurity issues have been cited as another growth factor. Attackers use automation, machine learning and AI to increase the effectiveness of attacks, identify weaknesses in the protection of enterprises and implement complex phishing schemes. This forces organizations to implement managed information security services in their business models. Providers of such solutions offer a comprehensive set of services - from cyber threat monitoring and intrusion detection to incident response and support. The use of managed information security services helps organizations avoid data breach costs and minimize downtime through proactive maintenance and monitoring.

Analysts also point to certain deterrents. One is a shortage of qualified IT and cybersecurity professionals. In addition, some projects may require significant initial investments, which creates difficulties for companies with a limited budget.

By application, the market is segmented into BFSI (banking, financial services and insurance), IT and telecommunications, public sector, retail and e-commerce, power and utilities, healthcare, manufacturing, etc. The largest share of revenue is provided by the IT direction, while the highest growth rates are recorded in the BFSI area. Geographically, North America is leading the way with rapid adoption of cloud computing. The world's largest cloud providers are concentrated in this region - Amazon Web Services (AWS), Microsoft Azure and Google Cloud. The Asia-Pacific region shows the highest average annual growth rate, driven by increased investments in data security and cloud products. Globally, the big players are:

• IBM;
• Accenture;
• Fujitsu;
• Microsoft;
• NTT Data;
• Amazon;
• DXC Technology;
• Tata Communication Services Limited;
• Capgemini SE;
• Atos SE.^[1][2]

2012: Forecast of growing investor interest in Eastern European system integrators

According to a statement by analysts at Pierre Audoin Consultants (PAC), made on May 8, 2012, the three-year period of lack of investor interest in companies in emerging markets in Central and Eastern Europe is coming to an end. As a reminder, on the eve of 2007-2008. strategic and financial investors showed increased interest in local integrators, software developers and even distributors, often overestimating them compared to competitors in developed markets. Since 2009, the financial crisis has turned previously "thriving markets" into "high investment risk countries."

Of course, during the three years that followed the outbreak of the crisis, several significant transactions took place, but their cost and conditions were strikingly different from the period of general prosperity. If earlier acquisitions were made with the aim of maximizing market share or regional presence to serve the needs of Western countries with a high level of demand, now investors have become much more selective about transactions, conducting a thorough analysis of the positioning of offered solutions and services and taking into account only obvious benefits. Combined with the underestimation of the assets of the companies being absorbed, this approach minimizes most of the risks associated with investment activities.

Another key difference in investor behavior in Eastern To Europe before and after 2008 is changing priorities. Before the crisis, the primary interest was the acquisition of large suppliers with a developed portfolio and a vast staff of specialists. Since 2009, interests have shifted towards relatively small players with minimal management and integration risks. In addition, rapid return on investment, sustainable profitability indicators, high quality management, an optimal combination of small and large customers, representatives of commercial and government organizations began to play a much more important role.

PAC analysts are counting on an increase in acquisitions and acquisitions in 2012 in the Eastern European region. Markets have reached an acceptable volume, and many companies have managed to show steady returns during the three post-crisis years.

There is also an investment thaw in the Russian system integration market. For example, in early 2012, AFK Sistema agreed to acquire a 100% stake in NVision Group According to CNews sources, shareholders of the Russian integrator IBS are looking for buyers for it. The possibility of sale is being considered by the shareholders of Asteros, Rosservice and a number of other companies.

2011

Global Market Leaders

Among the world system integrators with the largest market share, the study of the American company Global Industry Analysts was named (April 2011):

• Accenture,
• Capgemini,
• CSC (Computer Sciences Corporation),
• Fujitsu,
• HP,
• Hitachi,
• IBM,
• Infosys Technologies,
• Oracle,
• SAP SE,
• T-Systems,
• Wipro and others.

Market Outlook

The global system integration market will reach $340 billion in the next six years (April 2011), according to a new study by the American company Global Industry Analysts.

Among the main drivers of the market, analysts call the complication of the IT infrastructure, the need to integrate the capabilities of disparate applications/systems and the activation of the business in terms of consolidation, optimization and rationalization of used applications.

The steady demand for industrial applications (EAS) allows us to give bright forecasts about the future of this market.

With companies forced to overestimate their communications applications and network infrastructure and turn to cost-effective IT distribution schemes, the importance of system integration services comes to the fore.

Currently, the study says, the possibility of using heterogeneous system components (including equipment and software) working together and creating a single business value is so promising that high-tech companies simply cannot ignore it.

System integration is and will continue to be one of the most complex tasks in the world, based on an integrated architecture. At the same time, recently, an increase in the level of complexity and sophisticated manufacturability of corporate networks has forced more and more enterprises to turn to the services and experience of system integrators. This plays an important role in the growth of the business of companies providing IT services.

Experts assess the growth prospects for IT services as significant, as the business continues to find effective solutions to a distributed architecture. The business is dominated by the need to obtain the maximum ROI from investments in applications and at the same time optimize business operations, which include improving the workflow, improving labor productivity, data integrity, and reducing operating costs, which will contribute to the growth of the system integration market over a number of years.

Strong demand for enterprise software, including Enterprise Resource Management (ERP), Supply Chain Management ( SCM ), Product Lifecycle Management (PLM), HR Applications (HRM), Data Management Systems, and Business Intelligence (BI) to improve profitability, operational efficiency, and enterprise competitiveness, also bodes well for the system integration market.

The company's increased focus on optimizing its data center (data center) strategy will create demand for IT infrastructure integration in addition to the demand for application integration.

At the same time, as business increasingly moves towards a convergent IT environment, the task of maximizing the profit from infrastructure will become universal, and system integration will become the main tool for achieving this goal. The need to build a converged network infrastructure that is scalable, reliable, and cost-effective will require the integration of multiple product and technology providers, again supporting the system integration market.

The report says that the most promising segments in the forecast period will be application development: it will grow by more than 5% annually.

Notes