Alet

Services

• Business process automation on the basis of bpm'online - the platform for creation business of processes in which architecture the description business of logic and processes in a notation of BPMN lies. (The BPMN system of reference designations for business process modeling). In the products bpm'online business processes on marketing, sales and service are already configured ready reference. Alet offers complex automation of all processes of life activity of your organization. Automation business of processes will allow to solve problems of creation of a common information space, control and management of marketing and process of involvement of new clients, of control and process management of sales, a funnel of sales, increase in level of coordination and coordination between employees, receiving wide analytics on all divisions and departments.
• Automation of work of sales department on the basis of a customer relationship management system on CRM platforms. The Alet company can offer several options of systems depending on the problems requiring automation of requirements and the budget. In a portfolio several systems, such as line of bpm'online and Terrasoft 3.x or line of SugarCRM. Implementation of systems for automation of sales will allow you to reduce costs, to increase sales volume, to increase customer service quality, will give the chance to manage marketing. Also this common information space for all users which optimizes interaction between departments to receive end-to-end analytics on different to performance indicators of employees and processes.
• Automation of corporate and outsourcing Call centers one of the main specializations of our company. The bpm'online service software products together with the IP PBX allow to close all tasks of automation of internal (corporate) call center. It is acceptance and the subsequent registration of calls and addresses, the automated business processing of all incidents, requests for service, consultations.
• Effective management of the enterprise now the key requirement shown by the market. It leads to permanent search and improvement of strategy and tactics of business. IT consulting of Alet company offers audit and inspection by the available IT of infrastructure, the analysis and determination of bottlenecks, identification of problems on the basis of collected information.