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Cathay Pacific

Company

Transport
Since 1946
Asia


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Number of employees

History

2024: Flight cancellations due to Rolls-Royce engine issue

On September 2, 2024, Hong Kong airline Cathay Pacific Airways announced the cancellation of dozens of flights due to problems identified in the operation of the engines of Airbus A350 aircraft. We are talking about power plants manufactured by the British company Rolls-Royce.

While flying from Hong Kong to Zurich, the long-haul wide-body Airbus A350 twin-engine jetliner (Flight CX383) was forced to return to the airport of departure after detecting engine system failures, Reuters reported. Instead of turning north to make the roughly 12-hour flight to Zurich, the plane made two wide circles before returning to Hong Kong, where it landed safely about 75 minutes after takeoff, according to tracking data.

Hong Kong's Cathay Pacific cancels dozens of flights after Rolls-Royce engine problem in Airbus jets

Cathay Pacific Airways, as of early September 2024, does not disclose detailed information about the failure, but says that this is the first such malfunction among A350 passenger liners worldwide. A source familiar with the situation notes that the incident was related to fuel injectors. Britain's Rolls-Royce said it was aware of the incident, with the company willing to work closely with Cathay Pacific Airways, Airbus and the authorities investigating. The Hong Kong Air Crash Investigation Department has begun to study the causes of the incident.

In turn, Cathay Pacific Airways notes that 24 return flights on Airbus A350 aircraft were canceled. Some liners will be decommissioned until specialists conduct a thorough inspection of the engine systems.

{{Quote 'At the moment, we have identified a number of identical components in the engines that need to be replaced. Spare parts have already been purchased, repair work is underway, the air carrier said in a statement on September 2, 2024. [1]

2022: An increase in the route by 3.5 thousand km due to Russian sanctions

In late March 2022, Hong Kong airline Cathay Pacific Airways plans to reroute its flight from New York to Hong Kong to avoid Russian airspace, the world's longest commercial passenger flight by distance. The flight duration will be 17 hours.

Cathay Pacific Airways plans to fly from JFK International Airport over,, Atlantic Ocean Great Britain Southern Europe and Central Asia, according to a memo to airline employees, the publication reports. Bloomberg The distance of 16 thousand km will surpass the New York flight, Singapore Airlines which takes about 17 and a half hours to overcome 15 thousand km based on these FlightRadar24.

A spokeswoman for Cathay Pacific Airbus Airways said the A350-1000 SE is capable of serving a route that normally runs over the Arctic and through Russian airspace. Many airlines for March 2022 avoid Russian airspace due to its special operation on. To Ukraine Cathay Pacific Airways said management is monitoring tailwinds daily for better routes.

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We always develop backup routes in case of possible events or scenarios. The transatlantic option depends on promoting strong seasonal tailwinds during the spring time of the year to make the flight time from 16 to 17 hours, which makes it more favorable than the Trans-Pacific route, said Cathay Pacific Airways spokeswoman Xing Chen.
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US airline forced to increase route by 3.5 thousand km due to Russian sanctions

The Hong Kong-based airline is seeking a fly-by permit to operate the service, which the company says is normal for an updated route. Before the coronavirus pandemic (COVID-19), which greatly reduced the airline's schedule. Cathay Pacific Airways operated up to three return flights between Hong Kong and Kennedy Airport daily.[2]

2020: Airline to pay 9.4m customers for data breach

At the beginning of 2020, Cathay Pacific was fined 500 thousand pounds sterling (about $642 thousand) for the large-scale data breach of its customers, which became known in October 2018. The relevant decision was made by the Great Britain Information Commissioner's Office (ICO).

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This leak is more concerned about the number of inconsistencies with basic security regulations in the Cathay Pacific system, which provided hackers with easy access, says ICO Director of Investigations Steve Eckersley. - Numerous serious shortcomings that we found turned out to be much lower than the standard expected indicators.
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Cathay Pacific was fined £500,000 (about $642,000) for a large-scale leak of its customers' data, which became known in October 2018

According to the regulator, the air carrier could not fulfill four of the five points of the main code of rules of the National Center. cyber security

The attackers stole the personal data of 9.4 million passengers (among them - 115,578 British residents), including names, nationality, date of birth, phone number, email address, passport number, identity card number, frequent flyer program number, customer service notes, as well as information about past trips.

Cathay Pacific said in an official statement that data on 860,000 passports and approximately 245,000 Hong Kong identity cards had been stolen. In addition, a certain amount of information about bank cards "leaked," fortunately, there were only 403 of them. In fact, the combinations of compromised data varied from passenger to passenger.

The airline is not going to appeal the fine. According to the South China Morning Post, the punishment for Cathay Pacific turned out to be the maximum for the British Data Protection Act, while in accordance with European law, the fine could be $564 million.[3]

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