Convergys company — the world's largest provider of outsourcing services of contact centers and producer of billing software. By the end of June, 2018 of Convergys services about 8 billion contacts a year, working in 150 regions in 31 countries of the world and covering 58 languages.
History
2018: Synnex purchased Convergys for $2.43 billion
At the end of June, 2018 the IT distributor of Synnex announced purchase of Convergys for $2.43 billion. Will pay $26.5 counting on one action for the sold company that is 4.5% more than a quotation rate by the time of closing of the exchange on the eve of the declaration of sale of Convergys. The amount will be paid both from own means of the buyer, and in the form of his ordinary shares.
After the closing of the transaction planned for the end of 2018, Convergys will be a part of division of Synnex Concentrix specializing in services for call centers, the analysis of databases and services in print area.
Synnex calculates that in the first year after closing of the transaction business of Convergys will increase the profit of the company by 4-6 cents on an action, and in the second year the additional income will be measured by more than 10 centers counting on one security. The synergy of expenses in Synnex is estimated at $50 million for the first year and a minimum in $150 million according to the results of the third year from the moment of execution of the transaction. Besides, absorption will increase the staff of the certified specialists of Synnex on 6 thousand human.
The president and the CEO of Synnex Dennis Polk considers that his company will be able to take the strong leading positions regarding deliveries of technological solutions which are proposed by Concentrix.
It is expected that this transaction will increase our potential to earn money and will continue implementation of our strategy for investment into the most profitable services — Polk told. |
As the The Wall Street Journal newspaper notes, activity in the field of outsourcing of call centers of two companies covers two different industries therefore in consolidation of Synnex and Convergys there is a sense.[1]