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Hotels.com is an online and telephone hotel reservation service founded in 1991. It has a loyalty program that allows customers to get discounts on most hotels. By 2022, Hotels.com has 85 sites in 34 languages. It offers users more than 325 thousand hotels in 19 thousand cities of the world,
History
2022
Receiving a fine of 1 million rubles for refusing to localize data in Russia
On July 28, 2022, the World Court of the Tagansky District of Moscow fined the hotel booking service Hotels.com 1 million rubles for refusing to localize these Russians. The company was found guilty under Part 8 of Art. 13.11 of the Administrative Code of the Russian Federation (failure by the operator when collecting personal data to ensure the recording, storage or extraction of personal data of citizens of the Russian Federation using databases located in Russia).
The law on personal data in force by July 2022 obliges Russian and foreign companies to store personal information of Russians only on the territory of the Russian Federation. The localization requirement applies to foreign companies that do not have a physical presence in Russia if they carry out activities aimed at the territory of the country.
For violation of the law in terms of localization, punishment is provided in the form of a fine for legal entities in the amount of up to 6 million rubles, in the event of a repeated violation - up to 18 million rubles.[1]
Termination of work in Russia
In early February 2022, Hotels.com announced the termination of its activities in Russia in two months - from April 1. Notifications received through the accounts of users of the service say that they will be closed:... "we will close all traveler accounts associated with the website and the Hotels.com application in Russia." The company expressed regret to customers "about these unexpected changes."