Info-Tech Research Group
Research group which offices are located in Toronto and London (Canada). The company which is most dynamically developing in the world in the field of IT researches and consulting servicing more than 30 thousand professionals from information technologies. The company proposes feasible practical solutions under specific IT tasks, helping the members to increase efficiency of key processes and projects implementation.
The research devoted to the overview of the market service provider of technical support – an annual initiative of the company which problems is receiving an objective picture of the Service Desk market and independent quality evaluation of IT solutions in the market. Info-Tech Value Score estimates the producer and the value of his product in relation to product cost. Assessment means that producers which gain the highest point offer a product with the greatest cumulative value (in terms of functionality, usability, stability of work, etc.), in comparison with the average offer in the market. The this indicator is higher, the great value present solutions of vendor in the designated price range.
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