Content |
Lumen Technologies (formerly CenturyLink) is the third telecommunications company in the United States in the network services market. Lumen provides companies and customers with data, voice, and managed services through its high-quality advanced fiber network and multiple data centers. It also offers advanced entertainment services under the brand name CenturyLink Prism TV and DIRECTV. Telecom Giant headquartered in Monroe (pc. Louisiana, USA) is on the list of the largest American corporations (S&P 500 and Fortune 500).
History
2022: Termination of sales of equipment and services to customers from Russia
The American telecommunication Lumen, which serves about 800 thousand kilometers fiber optic links worldwide as of March 2022, announced the cessation of the sale of equipment and services to customers from. Russia This became known on March 9, 2022. Earlier, such measures were taken by the Cogent operator.
The decision is aimed at preventing communication risks, ensuring network security and "preserving the integrity of the global Internet," the company said.
Lumen's exact share in the Russian market is not disclosed, but according to Kentik network monitoring, Rostelecom, TransTeleCom and the Big Three mobile operators actively used the services of the provider: MTS, Megafon and VEON (Beeline)[1].
 | Events in Russia have taken such a turn that Lumen can no longer continue to work in this market. The business services we provide are extremely small and very limited, as is our physical presence in the country. However, we are taking steps to immediately terminate business in the region, - said in a statement posted on the company's website[2]. |  |
2020: CenturyLink changed its name to Lumen Technologies
In mid-September 2020, it was officially announced the renaming of the American telecom operator CenturyLink, which in the country is one of the three largest telecom giants. From this day it is called Lumen Technologies.
According to a press release, the rebranding will emphasize the company's emphasis on next-generation telecommunications services, which are designed to help business customers transform their business. First of all, we are talking about services related to smart cities, virtual collaboration, high-performance networks and security.
The company said the CenturyLink brand will be retained for home services and some services for small businesses. The new Quantum Fiber digital platform, which was launched in mid-September 2020, will develop under the CenturyLink brand, which will develop separately from Lumen. Earlier, CenturyLink, three-quarters of whose revenue is generated by business customers, announced the search for "strategic alternatives" for its consumer business.
According to the operator, CenturyLink/Lumen technologies and service will continue to rely on the company's global fiber network infrastructure and peripheral computing capabilities, which will become the main one for new applications and data services.
According to Garrett G, senior vice president of partner sales at Lumen, rebranding will not affect partners in any way. The operator has been developing a partner program for more than 25 years, which has won success due to the company's emphasis on its development and the provision of important services to partners and their customers, he added.
The company will change its ticker on the stock exchange from CTL to LUMEN. At the same time, it does not intend to change its financial strategy and reporting structure in the future.[3]
2018: Large-scale failure in data centers
On December 28, 2018, a failure occurred in the data centers of the company CenturyLink, as a result of which the Internet was disconnected in several American states at once, and calling emergency services at 911 became impossible. It is noted that the problem is of a national nature.
Subscribers CenturyLink began to complain that they tried to reach 911 on the day of the failure, but heard beeps as if the line was constantly busy. 12 hours after the failure, the CenturyLink said that the engineers found a malfunction in one of the "network elements," but did not disclose details.. The company promised to solve the problem in a short time, but after 24 hours it remained in some states.
On the evening of Friday, December 28, the Seattle Police Department reported that its call center was receiving calls to 911, but offered an alternative number for those who could not reach. The CenturyLink asked people to independently reach the nearest emergency points for the duration of troubleshooting.
According to the company, the failure affected the data centers CA1, CA2, IL1, NY1, UC1, VA1, VA2 and WA1. In connection with the incident, the US Federal Communications Commission (FCC) launched a large-scale public investigation.[4]
According to the Associated Press, the problems affected both ordinary users and several government departments, including the Idaho Department of Education. Doctors at a medical center in Colorado could not access patients' electronic medical records for several hours, and bank customers in Montana could not withdraw cash from ATMs.
According to Downdetector, more than half of users who reported problems complained of Internet malfunctions (57%), complete disconnection from the Internet (20%) and telephone problems (22%).
Notes
Stock price dynamics
| Ticker company on the exchange: | NYSE:LUMN |
| The site content is translated by machine translation software powered by PROMT. The machine-translated articles are not always perfect and may contain errors in vocabulary, syntax or grammar. Read original article If you find inaccuracies or errors in the results of machine translation, please write to editor@tadviser.ru. We will make every effort to correct them as soon as possible. |