Multifunctional center of Kostroma region

Multifunctional Center (MFC) - a single place for receiving, registering and issuing the necessary documents to citizens and legal entities when providing state and municipal services. It ensures interaction between authorities, so that citizens can receive several public services at the same time, and all intermediate documents (approvals, certificates, etc.) are collected without the participation of the applicant.

The new Center has an "electronic queue." The visitor selects the service he needs on the touch screen and receives a ticket indicating the number, floor and number of people in the queue. As the queue passes, the numbers of the ticket and the window in which the visitor is waiting for the specialist appear on the monitor in the waiting room.