Vipservice (formerly V.I.P. Service, V.I.P. Service)

The holding is more than 8 types of business: a sub-agency network, corporate tourism services, an online ticket agency, a network of individual outbound tourism agencies, a training center. As an operator, Wipservice operates a federal network of service centers for booking air and rail transportation, as well as a network of budget hotels.

History

2022: Joining Hamilton Apps

HamiltonApps, a cloud developer and leading provider of applications for online travel and advance reporting management, became part of the Wipservice holding, which announced this on May 13, 2022. Read more here.

2021: Creating a Data Center

On January 12, 2021, the Russian consolidator in the field of passenger transportation and a player in the business travel organization market, Wipservice Holding, announced the start of a large-scale project, within the framework of which a strategy for the transition to a data-driven enterprise will be developed and implemented. The corporate business of the holding will become a pilot platform for launching and developing the strategy. For these purposes, a single data management center will be created, headed by Galina Polishchuk, who previously holds the position of Deputy General Director for Customer Service and Business Development of Continent Express JSC.

Actually, the data management service in the holding has been operating for three years. With its introduction, we felt the "taste" and benefit of well-organized data for effective management decisions. We want to put data in the service of our customers, choosing different approaches to doing business and creating solutions that distinguish us from competitors. Galina as the head of this area is just a godsend: industrial experience and a deep understanding of client processes, multiplied by fresh knowledge in the field of data accounting and processing, access to the latest innovative tools - says the general director of the holding Irina Solovyova.

This appointment logically fits into the development of my individual career. I consciously chose the transition from a top manager responsible for the development of client relationships to a top manager transforming these relationships using organized data. I believe that the Wipservice holding and I coincided in the main thing - the desire to gain joint experience in the transition from the traditional model of organizing business processes to the data-driven enterprise architecture.

2014

In 2014, the holding's representative offices are located in 9 cities RUSSIAN FEDERATION Moscow St. Petersburg Yekaterinburg Irkutsk,,,,,,,. Krasnodar Novosibirsk Rostov-on-Don Perm Tyumen At the moment, the holding employs 1,400 employees.

2008

In 2008, the Biletix online travel agency was launched, which is one of the three major Internet booking and ticketing portals of the Russian Runet.

2007

Since 2007, the Holding has been developing its own hotel business. These services are provided in 6 offices in Moscow, as well as in regional offices.

1993

Wipservice Holding was founded in 1993. The Russian consolidator for the sale of aviation and railway tickets, as well as travel and related services, Wipservice unites more than 10,000 subagents into a network. The holding is the number 1 agent of national carriers Aeroflot and Russian Railways.