Vipservice V.I.P. V.I.P. Service Service

The holding is more than 8 types of business: a subagent network, corporate tourism services, an online ticket agency, a network of individual outbound tourism agencies, and a training center. As an operator, Vipservice manages a federal network of service centers for booking aviation and railway transportation, as well as a network of budget hotels.

History

2022: Joining Hamilton Apps

HamiltonApps - a cloud product developer and a leading provider of applications for online travel management and advance reporting became part of the Vipservice holding, which announced this on May 13, 2022. More details here.

2021: Creating a Data Center

On January 12, 2021, the Russian consolidator in the field of passenger transportation and a player in the business travel market, Vipservice Holding announced the launch of a large-scale project under which a strategy for moving to a data-driven enterprise will be developed and implemented. The pilot platform for launching and developing the strategy will be the corporate business of the holding. For these purposes, a single data management center will be created, headed by Galina Polishchuk, who previously held the position of Deputy General Director for Customer Relations and Business Development of Continent Express JSC.

The actual data management service in the holding has been operating for three years. With its introduction, we felt the "taste" and benefit of well-organized data for making effective management decisions. We want to put data at the service of our customers, choosing different approaches to doing business and creating solutions that distinguish us from competitors. Galina as the head of this area is just a find: industrial experience and a deep understanding of client processes, multiplied by fresh knowledge in the field of accounting and data processing, access to the latest innovative tools, says Irina Solovyova, CEO of the holding.

This appointment logically fits into the development of my individual career. I consciously chose the transition from the top manager responsible for the development of client relations to the top manager transforming these relations using organized data. I believe that the Vipservice holding and I coincided in the main thing - the desire to get joint experience in the transition from the traditional model of organizing business processes to the architecture of an enterprise controlled by data (data-driven).

2014

In 2014, the holding's representative offices are located in 9 cities RUSSIAN FEDERATION Moscow St. Petersburg Yekaterinburg Irkutsk,,,,,,,. Krasnodar Novosibirsk Rostov-on-Don Perm Tyumen At the moment, the holding employs 1,400 employees.

2008

In 2008, the online travel agency Biletix was launched, which is one of the three major Internet portals for booking and selling tickets of the Russian runet.

2007

Since 2007, the Holding has been developing its own hotel business. These services are provided in 6 offices in Moscow, as well as in regional missions.

1993

Vipservice Holding was founded in 1993. The Russian consolidator for the sale of aviation and railway tickets, as well as tourist and related services, Vipservice unites more than 10,000 subagents into a network. The holding is the number 1 agent of the national carriers Aeroflot and Russian Railways.