IP ATC Oktell

Oktell IP PBX is office telephone exchange on the basis of the internetwork IP protocol intended for installation of telephones to small and medium offices with the number of internal connections from 2 to 250 employees. Regardless of the location of remote division of the company (the certain building in one locality, other city or the country) when using office telephone exchange of Oktell they will be available to calls and switchings as though they were in one building. At the same time for connection with remote divisions of the company there is no need to use city telephone lines. The telephone signal is transmitted on the Internet and forms own corporate IP channel. For connection of phones which are in office to Oktell IP PBX, there is no need to stretch additional telephone wires - it is possible to use a corporate local network. Use of office telephone exchange of Oktell opens before the company a set of additional opportunities in comparison with classical automatic telephone exchange. Not only fixed functions of acceptance, deduction and switching of calls, but also a call recording, intellectual routing, expanded statistics, multilevel voice menus, information display about the entering and missed calls on the computer and also a possibility of creation of different automatic services are available to users of Oktell IP PBX.

IP ATC Oktell is the product developed based on a communication framework of Oktell. This solution includes functionality of traditional telephone exchange, allowing to process incoming calls with the greatest efficiency, to route and redirect addresses of the population on the necessary employee. Considering the Russian reality when only one phone number on which it is impossible to phone because of a flow of addresses from time to time quite often is the share of small condominium, IP ATC Oktell expands the existing opportunities for service of the population and guarantees that any call will not be lost, any address will not remain without answer. Instead of usual beeps "is busy" at a call to condominium the homeowner has an opportunity to leave a voice message for the operator. Similar addresses of residents are automatically recorded by a system, and the operator calls back to the subscriber later to help with permission of the arisen problem.

The enterprises and the organizations relating to housing sector (housing and public utilities) using a communication framework of Oktell increase the level and service quality of the population.

The industry of housing and communal services acts as one of the largest components of the Russian economy. Estimating the volume of the financial resources and human resources involved in the industry, it is possible to claim safely that this sector is the most interesting and perspective for domestic business. In the western markets of means, the housing and public utilities arriving as payment of services, allow the industry to maintain high growth rate and informatizations. This growth is reflected in universal implementation of modern technologies and the innovative solutions which provide qualitatively other level of rendering services to the population.

The Russian market of housing and public utilities continues to lag behind so far. Implementation of modern high technologies goes to housing and public utilities slow rates. However need of use of the latest developments is realized at all levels. If in the management of the industry discussions about available tools still continue, then the local organizations and the enterprises even more often take the initiative. Thanks to new approaches, management and operating organizations have an opportunity of operating control and communication with the population. Modern technologies allow to give a new format to interaction of the housing and public utilities organizations with homeowners and tenants.

For 2010 positive dynamics of informatization of a housing and utilities sector according to which there are more and more management companies and condominium is observed stop the choice on modern solutions, including, and in the field of telecommunications. The most demanded solutions for the housing and public utilities enterprises are IP ATC Oktell and Oktell Telesale developed based on a communication framework of Oktell.

Thus, thanks to solutions of Oktell, the local link of the organizations of housing sector has an opportunity without attraction of additional human and material resources qualitatively to increase the level of the work with the population. Solutions based on a communication framework of Oktell have the attractive cost available to the small enterprises and the organizations, allow to react quickly to growth of telephone loading, keep statistics of interaction of condominium and the population, are available in service and setup. The choice of solutions based on the Oktell platform opens for the enterprises and the organizations of a housing and utilities sector an opportunity to optimize own communication, to qualitatively improve the available instruments of communication with the outside world and to get closer to the international standards of service of the population.

Installation process of the software takes place far off. Proceeding from your requirements, the technical support service of Oktell will quickly configure automatic telephone exchange program and will transfer you all necessary documentation for work with a system. At the exit you receive the convenient web interface in use which ensures harmonious functioning of your company.

Undoubted plus is also that you receive permanent service from qualified specialists who in case of need will connect new employees to your automatic telephone exchange or will configure, for example, sending the SMS. Together with it systematic updates directly from service provider will be available to you.

Virtual PBX from Oktell are the last developments of the IP telephony, an opportunity to create and configure voice menus, to connect them with the website of the company, the CRM system and databases, to configure notification E-mail, without worrying for safety of information. At the same time at any time you can purchase everything software in property. And in this plan this solution seriously wins against public automatic telephone exchanges which, do not allow to control completely communications system and to refuse cooperation with them without loss for business not possibly.

In a cloud of Parking.ru the automatic telephone exchange of Oktell became available

Thanks to the joint solution of companies "Telephone systems" and Parking.ru deployment of full-function corporate automatic telephone exchange takes no more day now. Subscribers of a cloud service will be provided with the round-the-clock telephone communication regardless of a status of lines of communication.

One of advantages of use of SaaS service of automatic telephone exchange of Oktell – independence of subscribers of the communication service providers working at the territory of business centers. If the company moves to other office space, it should not spend time and funds for deployment of automatic telephone exchange in the new premises, connection it to communication lines of the company provider, reconfiguration of the equipment. Functioning of corporate automatic telephone exchange will be ensured at once after resuming of use of service, regardless of availability of telephone communication at new office of the subscriber.

Besides, thanks to a cloud service of automatic telephone exchange of Oktell of the company will be able to use telephone communication even at shutdown at their offices of Internet access and/or the electric power. In this case the automatic telephone exchange of Oktell placed in a cloud will readdress incoming calls on mobile phones of staff of the company subscriber. Thus, the subscription to a cloud service will give to subscribers a guarantee of availability of their 24/7 automatic telephone exchange.

The service of cloud automatic telephone exchange of Oktell is provided in partnership with Parking.ru company – one of the Russian providers of IT services. The joint solution Oktell and Parking.ru represents the hardware and software system consisting of SaaS products of the IP PBX and call center, delivered by Telephone systems company and unrolled in a cloud of Parking.ru on Hyper-V virtual machines.

The service is addressed to the companies numbering from 10 to 100 users by the person in need in full control of a communication server and a possibility of administration of settings depending on business needs in combination with advantages of a cloud computing architecture of public virtual PBX. If necessary the project can be expanded to 1000 users. Subscribers will receive at the same time cloud solution of Oktell IP PBX or Oktell call center with high quality of protection and data security, unrolled on a technology platform of Parking.ru which provides reliable infrastructure and reservation of capacities. Besides, use of the Parking.ru platform guarantees ensuring fulfillment of requirements of the Law "About Personal Data Protection", enciphering and backup of information.

The tariff line provides several plans of a subscription and the payment of service differing depending on the scale of the company and its functional requirements.

Video conferences - the free Oktell IP PBX expansion

Every year more and more companies use video conference for the solution of certain tasks at themselves at office and beyond its limits. Whether it be discussion of the new project or a seminar on advanced training of employees — sometimes happens very important to see interlocutors personally. Using service of video conferences Oktell you can configure qualitative online meetings quickly and extremely simply.

To receive the image from the webcam of interlocutors, to you the Video mode at the time of the telephone meeting in the interface of the program is enough to include. At the same time you do not need to connect the additional hardware. The distinctive feature of the solution Oktell consists that for establishment of video conference it is enough to have Internet connection, IP phone and the webcam. In this case the headset can easily replace IP phone.

For the organization of communication with a large number of subscribers you can configure conference calls in Oktell. In this case in video conference the leader who can connect and disconnect other participants of the meeting is appointed, using the special interface. The number of participants of video conferences is limited to only a power of the used server and speed of connection to network. For small video meetings (up to 30 people) you can use the same computer on which the automatic telephone exchange program is set. At the same time about 200 subscribers of an internal, mobile or city network can be connected to your video conference in the mode of a simple audio-call.

The module of video conferences provides in Oktell also a possibility of listening of audio recordings of the held meetings. Such audio recording is stored on the server and is available to the users having the appropriate rights. Service of video conferences is available free of charge and already installed in the Oktell IP PBX.