Oracle CRM On Demand

The solution Oracle CRM OnDemand provides users with an opportunity to receive a comprehensive view of clients and is offered according to the SaaS model, without requiring acquisition of the equipment and installation of a product from the customer. Functionally saturated, but at the same time the simple solution in implementation is delivered at the price, predictable and available to users. Oracle CRM On Demand - it it is much bigger than any other solution "on demand". It includes a set of modules and business processes, ready to use, for corporate sales, car dealers, the industries of finance and insurance, pharmaceutics, high technologies and distribution and also contains the business intelligence module that allows managing directors and employees to receive deep understanding of customer needs and methods of achievement of their loyalty. The clients selecting CRM On Demand from Oracle have an opportunity to store data on clients in the territory of the European Union.

As expected, this offer of Oracle will provide to bigger number of the organizations from the countries of Europe, including Russia, a new method to estimate possibilities of the CRM system based on the SaaS model and also to protect information and to fulfill the requirements for data on clients set by the European regulating regulations. The monthly subscription (on one user) includes all necessary for customer relationship management in the organizations: functionality of sales, services, marketing, possibility of creation of analytical and graphic reports and also customer support and automatic updates.

Oracle CRM On Demand Release 17

The version of Oracle CRM On Demand Release 17 filled up the functionality at the expense of tools of analytics, flexible opportunities of installation of the reporting payment periods that provides exact forecasting of income. Oracle CRM On Demand Release 17 has expanded language support (are added to 18 languages of the last version the Norwegian and Brazilian option of Portuguese), the updated interface and navigation aids, offers the improved control lists and the configured tags of fields in the client module Oracle Mobile Sales Assistant which is responsible for support of mobile devices. Among the new tools offered users – flexible fiscal calendars, a possibility of forecasting of turnovers in monetary and commodity calculation, function of preventive circuit management using means of comparison in real time of planned and actual targets of sales. There are also automated procedures of document flow with time supervision which help to update quickly information on sales, work with channels and so forth, increase quality of monitoring and efficiency.

Oracle CRM On Demand Release 18

Innovations include:

• means of profiling and data integration for improvement of performance indicators of marketing (advertizing campaigns),
• adaptive business planning allows the organizations to develop, adjust and implement plans, responding to fluctuations of market conditions, by reduction of a planning cycle, early identification of potential failures and fall forward of reaction more quickly,
• Security of the environment of cloud computing of a corporate class guarantees reliable protection of crucial data in a cloud environment of CRM service using data encryption of a corporate class, connections by means of virtual private networks, audit of access control and protection of interactions of users in a cloud environment at ensuring compliance with standards and regulatory regulations concerning storage and use of information,
• control of network activity and access,
• the module Oracle CRM On Demand Insurance Edition the only thing in the market proposes the complete solution Broker/Producer Channel Management (control of brokers/service providers of the channel) for insurance companies. The solution is developed for the purpose of increase in revenues of service providers of insurance at minimum possible costs using the improved planning, the integrated management of marketing and the comprehensive analysis of functioning of the channel.

Oracle CRM On Demand Release 19

Oracle CRM On Demand Release 19 provides expansion in the environment of cloud computing and mobile technologies, including the personalized access to crucial information of the CRM system for clients and partners to the simplest and method, convenient for them: from iPad and iPhone to Blackberry and Microsoft Outlook.

The accessibility to data regardless of location helps to guarantee their coordination and saves sales managers from need of manual entry of information, thereby allowing them to concentrate on sales entirely. The expanded mobility with support of the new application for smartphones gives the chance to receive and update information at any time and in any place.

New functionally rich user interface Microsoft Outlook allows to get access to all information in the application familiar to users in online or a standalone mode that simplifies use of service.

Enhanced capabilities of placement of a program code of the customer in the environment of cloud CRM are given to clients the platform for creation of functionally rich and powerful configurations conforming to their requirements.

Oracle CRM On Demand Release 19 provides advanced industry functionality for financial, insurance, automobile building spheres and the sphere of biomedicine. New opportunities for representatives of the pharmaceutical companies include function of mass creation of the planned visits (Mass Creation of Planned Calls), advanced functions of assessment of the personalized content delivery and also capability to regulate and expand interrelations between medical institutions and drugstores. New opportunities for car sales managers include advanced functionality of the section of vehicles (Vehicle), support of the addresses of dealers (Dealer Addresses) and the advanced analysis of statistical data (Historical Analytics). Innovations for the sphere of insurance are among: support of formation of policies (Policy Origination), improvements of Policy Object Enhancements and also expansion of functions of financial plans (Financial Plans) and financial accounts (Financial Accounts).