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Career
In 2013-2017 - the vice president, the director of the department of CRM and researches of VTB 24 bank.
From September, 2018 to July, 2019 - the vice president, "SK Renaissance Insurance", the Financial sector.
For September, 2020 - the independent expert.
Publications
- 2012 - The head of department of CRM and researches VTB 24 Dmitry Kuzyakin told how the history of informatization of the analytical direction in bank develops.[1]
- 2018 - "Why CRM turns into spam machine"[2]
- 2018 - "Technologies of loyalty: how to turn client love into business process"[3]