ASR Fastcom

The Automated Billing System (ABS) of Fastcom 12 is own software product of FORS group in which promotion and implementation FORS Telecom is engaged. A system provides complex automation of activity of multiservice telecom operators with a subscriber base to 10 million users. Today this advanced full-function solution in the technology relation which constantly is developed. Ample integration opportunities and an option of module-by-module implementation do it by a worthy and available alternative to foreign analogs.

Program window screenshot

Functionality

Variety of settlement technologies

• Post-payment with regular drawing of accounts and the subsequent control of payments
• Prepayment with regular drawing of accounts
• Tariffing and credit control in real time
• The pre-paid periods, the shifted periods, the floating periods
• Pre-paid resources
• Cards of anonymous access to services
• Interoperator and agency calculations
• Settlings with service providers
• Recalculations after change of initial data with automatic correction of all dependent parameters and the amounts. Reversal at impossibility of replacement of data
• Use of methods of calculation of penalties, drawing of accounts, charges of a license fee, loading of charges, works with debtors and principals

Support of filial structure

• Support of several enterprises with the separated accounting in one system
• The centralized billing (Billing) for branches in different regions
• The distributed billing on regions
• The combined (nodal) billing

CRM and document flow between divisions

• Maintaining structure of the enterprise (branches, divisions, employees and positions)
• Maintaining Subjects (clients, subscribers, consumers, suppliers, agents), their agreements, subjects of agreements and services in subjects of agreements
• Maintaining categories (including preferential) clients, tariff categories, organization types, patterns of ownership, banks and document types
• Order taking for connection. Maintaining plans of connection
• Acceptance and maintaining applications from subscribers and consumers (re-registration, termination, order/failure of services, replacement of the number/address / tariff plan, claim)
• Automatic generation and maintaining Tasks for execution of works. Control of passing on services
• Work planning on tasks
• Support of lifecycle of cards of different types (resource, payment, combined)
• Delivery of schyot (courier, mail, E-mail, Fax, IVR)
• Integration from external CRM

Marketing

• Pre-sale researches (marketing efforts)
• Actions on attraction: "Bring the friend", MMM, condominium, etc.
• Actions on deduction: "The promised payment", "Loyalty level", "Pay in advance", etc.
• Gifts of resources (time, traffic),
• Management of bonuses and discounts within and outside marketing actions
• Self-organizing groups of subscribers (consumers)

Reduction of receivables

• Work with debtors (automatic identification, maintaining and an exception of debtors on the basis of the configured criteria)
• Non-financial methods of impact on debtors (warnings, notifications, shutdown, recovery, preparation of documents in court, etc.)
• Financial methods of impact on debtors (penalties, penalty fee, etc.)
• Actions for prevention of emergence of debt (early warning on the registered channels of obtaining information)
• Receivables exception (parameters of settlement technologies)

Maintaining rates and schemes

• Maintaining rates in the form of the logical tariff trees relying on dynamic parameters from the filled-up directory
• Maintaining tabular rates. Automatic update and/or synchronization of tabular rates
• Maintaining individual tariff plans for corporate clients
• Maintaining special dates (types of the days differing from standard)
• Maintaining integrated indicators (counters) and sets of integrated indicators
• Maintaining rules of calculation of number of services
• Maintaining rules of calculation of global coefficients
• Maintaining reference book of units of measure
• Maintaining schemes of admission in network
• Maintaining schemes of determination of the temporary period
• Maintaining schemes of algorithms of rounding
• Maintaining schemes of additional charges
• Maintaining schemes of change of a remaining balance of resources

Technical accounting

• The filled-up reference book of elements of network, attributes, rules of connection
• Flexible rules of determination of a technical opportunity
• Change of the scheme of calculations without programming (settings)
• Readiness of provision of services

Self-service of subscribers (consumers of services)

• Flexibly configured WEB INTERFACE of Personal accounts of end users under corporate style of the enterprise
• Support of several skins
• Scaling by the number of simultaneous sessions
• Counteraction to cracking
• Audit of generation of the WEB PAGES and changes in base made through WEB
• Flexible configuration of the hierarchical dynamic menu. Connectivity of external pages
• Management of several agreements and several services in the agreement through one Personal account
• Display of the account status (balance, the current charges, payments, adjustments, bonuses, the recommended payment amount)
• Information display on the last periods (balance, accounts, payments, adjustments)
• Display of events under the agreement
• Display and management of participation in marketing actions
• Payment by cards
• The promised payments
• Display and change of a rate. Maintaining "showcase" rates
• Management of packets of TV channels
• Display of various types of traffic in various cuts
• Display of subscriber (consumer) devices and their parameters
• Display of blocking, management of voluntary blocking
• Display and management of parameters of services
• Display and purchase of packets of resources
• Display and management of connection points to resources
• Change of the login and/or password of access to services
• Management of the notifications and warnings sent on the selected channels of obtaining information
• Change of parameters of Personal accounts
• Change of the login and/or password in the Personal account
• Change and/or exit (unregister)

Payments

• Input of payments (cash, non-cash, packs, import)
• Integration with payment systems
• Direct interaction with cash registers (fiscal printers). Conducting changes of cashiers. Input of opening balances. Returns
• Barcoding support
• Support of payment and composite maps
• Returns of payments
• Offsets

Accounting

• Approved subscriber and accounting
• Support of multicurrency. Maintaining currency types, sources of quotation, converting methods. Support of exchange and amount-based differences
• Formation of books of purchases/sales
• Maintaining all analytics only means of ASR
• Recalculations taking into account requirements of accounting
• Support of calculations and offsets with suppliers
• Interaction with almost any accounting systems (1C (1C: Enterprise), BEST, Parus, Microsoft Dynamics NAV (Navision), ERP Galaktika, Axapta (Accapta), Alfa (ALPHA), SAP/R3)
• Flexible adaptation under accounting rules of any country

Telephony

• Local communication, zone communication, MG/MN
• Maintaining reference books of zones and directions (regions, codes of the directions, charging zones)
• Support of telephone exchanges (EWSD, AXE10, DMS100, SI2K, ZXJ10, etc.)
• Maintaining types of connections, plans of the analysis (real and virtual), switches, carrying out, channels
• Maintaining directory of number capacity, pools of numbers, accessory stories to their different networks
• Loading, processing, tariffing of CDR. Error analysis. Identification of doubles. Repeated loading and/or processing and/or tariffing
• OnLine-telephony, IP telephony (VoIP)
• Agreement settlements of accession and to agency agreements

Data transmission

• Switched lines (anonymous access, access under agreements)
• Dedicated lines (broadband access, broadband access) are pools, groups of the IP addresses, zones, groups of zones, routers, switches, loaders, aggregation of traffic
• The authorized RADIUS (FastRADIUS) - dictionaries, gateways, virtual local area networks, access servers and authorizations, rules of tariffing, profiles, domains. Possibility of asynchronous and independent operation
• The supported protocols and technologies: IPoE, PPtP, L2TP, PAP, CHAP, MSCHAP, MSCHAP_V2, EAP, PEAP, 802.1x, ISG/SSG, Wi-fi/Wi-Max

Television

• Cable networks, digital television, IPTV, satellite television
• Video on demand, virtual cinema hall
• Accounting of subscriber (consumer) devices. Work with suppliers
• Accounting and movement of cards of conditional access (smart cards). Work with suppliers
• Channels, packets of channels, rules of a subscription
• Work with suppliers of media products

Media content

• Maintaining directory of media content (video, audio, games, software, etc.), classification and systematization
• Accounting of providing single services
• The organization of subscriptions and accounting of the subscribed services
• Calculations for quantity of the consumed media products
• The designer of the websites selling media products
• Acceptance and accounting of payments
• Settlement with suppliers of content
• Variety of settlement technologies
• Integration with calculations for communication services. Possibility of providing complex services

Housing and public utilities (housing and communal services)

• Calculations for a rent
• Accounting of the consumed electric power
• Calculations for water supply (HVS), accounting of the consumed water
• Calculations for heating, accounting of the consumed heat
• Calculations for service, garbage removal, protection, parking, etc.
• Calculations for cable networks (television, radio, etc.)
• Preparation, printing and mailing of notifications and receipts on payment
• Integration with payment systems
• Possibility of providing an interactive Personal account of the resident on the Internet
• Settlement with suppliers of utilities
• Possibility of storage of images of documents (passports, photos, plans, schemes, etc.)
• Integration of accounting of housing and communal services and communication services. Possibility of creation of a uniform subject, uniform account, complex services
• Support of filial structures (ZhEK, condominium, lease, sublease, etc.)

Infrastructure of ASR

• Use in quality DBMS Oracle 11g
• Use of authentication of users of ASR means of Oracle
• Use of user groups of ASR
• The expanded reference book of object types of the rights with the filled-up type of the rights
• Flexibly configured ASR hierarchical main menu
• Flexible management system for the parameters which are classified by the place of application (global/local) on a storage method (real/virtual), on a change method (changeable / ReadOnly) and on a method of a task of starting value (static/dynamic)
• The universal filled-up directory of messages (errors, information, warnings) maintaining multilingual capability
• Audit of logins in base, changes of data, accomplishment of functionalities, etc.
• The universal user interface of ASR independent of a client part (2-unit architecture, the thick/thin client), with support of all main Internet browsers (Internet Explorer Mozilla Firefox Opera Google Chrome Safari)
• Search (selection) of information in Lists by means of QBE
• OnLine documentation generated on the basis of information encapsulated in elements of the interface and functionality
• The configured event handler
• System of automatic archiving of fast-growing tables
• Expanded management system for reports. An opportunity to connect the reports created by all means
• Forecasting of critical situations with a possibility of the notification of Administrators on the registered channels of obtaining information
• Flexible configuration of periodic processes
• Flexible configuration and maintaining directory of elements of the addresses. Existence of the setup compatible to KLADR. Setup of formats of the addresses of different types
• Flexible configuration of autonumbering
• Setup of types and classes of files. Binding of files to copies of any entity
• The filled-up directory of Corrective actions. Allows to enter parameters of different type, plurality and hierarchy, to define actions and rules of transition from a status to a status of the Orders generated by Corrective actions
• Support of dynamic values of properties and parameters of entities
• Scaling, reservation
• Possibility of a clustering means of Oracle RAC. Real support of distributed computing
• Segmentation by means of Oracle Partitioning
• Possibility of setup of parallel computings
• Division of subscribers and consumers into groups
• Reservation by means of Oracle RAC and/or physical or logical Standby (Oracle Data Guard)
• Backup by means of Oracle Backup and Recovery

Technical support

• Openness and dokumentirovannost of the code and data scheme
• Existence of API to the main functionality
• The analysis of the applied technologies and settlement schemes
• Strategy development of transition from an old billing system to Fastcom
• Maintaining addresses with questions, error messages, requests for completion
• Rapid response to critical situations
• Technical support by phone in mode 8х5. Support in mode 24х7 is possible

External settlement service (Outsourcing)

• Providing the hardware-software complex located in the territory of FORS for calculations for all communication services of the enterprise of the Customer
• Technical and program service of the Fastcom server by forces of specialists of FORS
• Direct transmission of the aggregated traffic on the Fastcom server and the return transfer of corrective actions on the Customer's equipment
• Providing to krnechny users the Personal accounts executed in corporate style of the Customer
• Remote access to the selected functionality of Fastcom via the WEB INTERFACE
• Accounting of payments of users using connections with external payment systems
• Integration with information systems of the Customer
• Providing system of accounting of prepaid cards
• Support of remote jobs of cashiers
• Mailings and notifications of end users and staff of the enterprise different channels of communication (E-Mail, SMS, ICQ, etc.)
• Full range of reports, including all documents for calculations from legal entities
• Flexible payment system (connection + the subscription and/or %% from income + the facts of requests for changes)
• Economy on
  • to one-time purchase of the license
  • to purchase of the server of billing
  • service of the server of billing (premises, electric power, protection)
  • to the salary of personnel (administrator of the server, DBMS, billing system of Fastcom, etc.)

2017: Register of domestic software

As a result of the expertize which is carried out by special council at the Ministry of Telecom and Mass Communications of the Russian Federation, the software product of ASR Fastcom 12 was recognized to the relevant requirements imposed to the Russian software and got approval for inclusion in the register. According to the Order of the Ministry of Telecom and Mass Communications of the Russian Federation of 3/9/2017 No. 103, ASR Fastcom 12 it is registered 3/14/2017 under registration number 3084 as an information system for the solution of specific industry tasks.

2014: ASR Fastcom 12

On November 20, 2014 the FORS Telecom company released upgraded version of the flagship product – the universal automated billing system (ABS) of Fastcom.

The software package provides implementation of telecommunication services:

• The telephony – fixed, VoIP, SIP (MG/MN, intra-zone, local communication)

• Mobile communication, MVNO

• The Internet – broadband access, WiFi/WiMax, ISG/SSG, Netflow, IPoE, PPPoE, PPTP, IPv6

• Telematics – email, ftp, news, a hosting

• Television – a CATV, DVB-x, IPTV, VoD, PvR, TS, PpV + accounting of the equipment

• Media content

• Satellite communication

The main difference of the new version from previous - availability in a corporate cloud. In the new version of function, including administration, various settings, loading and processing of primary data are available by means of the web interface.

"Fastcom 12 more than the previous versions, "is ground" for work with corporate clients, - Yury Zyatkov, the CEO of FORS Telecom company noted. - At the same time all functions ensuring functioning with subscribers – individuals are saved, but functions of sales, managements of rates, marketing promotion and creation of new types of products and services are even more expanded".

Features of the new version

• The module of financial statements is deeply processed. It helps to optimize the sales ledger and purchases when settlings with legal entities and provides adaptivity of a system to changes in the tax law.
• In the new version complete succession concerning the previous versions of a product remains thanks to what customers can avoid additional costs on data migration and training of specialists. Those customers with whom technical support agreements are signed, will receive the new version free of charge.
• As the uniform centralized database Oracle Database 12c Enterprise Edition or Standard Edition is used.
• A big set of documentary program interfaces allows to configure any interactions with external information systems.
• Implementation of such software product will provide complex automation of activity of the telecom operator and will create for it a number of advantages: a single system of calculations for all types of service and the single database for divisions and branches, the high performance, reliability and scalability of a system, more effective interaction of internal services of the enterprise, transparency of financial results, increase in loyalty of subscribers and, as a result, notable advantages in aggressive competitive environment.
• Being the universal solution, ASR Fastcom 12 can be also applied when calculating for services power, household and operational utility companies with a possibility of self-service of subscribers through personal accounts.