Acronis Cyber ​​Protect

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Acronis Cyber ​​Protect is a cyber security and managed security software suite.

2023: Company Database Corruption. Users around the world are blocked paid software

In mid-January 2023, there were reports that many users In mid-January 2023, there were reports that many users of Acronis software in different regions of the world could not use their products due to the blocking of legally purchased license keys.

We are talking about the Acronis Cyber ​ ​ Protect Home Office package, which until September 2021 was called Acronis True Image. It is designed to create a complete system image, including OS files, user information and metadata, for the purpose of subsequent recovery in the event of a malware attack or destructive actions of the user himself. The backup is stored on the local drive, on a separate computer, or in the Acronis cloud.

Users around the world are blocked by paid Acronis software

Users say their copies of Acronis Cyber Protect Home Office have become inoperable despite the software being paid for as required by the developer. When a buyer purchases a subscription to this product, it must be activated by sending the key to Acronis. But since mid-January 2023, customers have been complaining about the deactivation of the solution. Some users say that when they try to access their account, they receive an Internal Server Error (500) message. It is known that the problem is related to the operation of Acronis servers, in particular, to database corruption. The system cannot process requests from the client side. The company itself has already confirmed the existence of the problem.

Some Acronis clients, unfortunately, experienced problems accessing their accounts due to database corruption on one of the cluster nodes. The problem is due to a software error. All data remained intact. We are increasing the number of nodes in the server cluster to avoid performance degradation in the future, the company said.[1]

2020

Integration with Citrix Workspace

On October 22, 2020, Acronis announced that it has developed an integrated service provider solution designed to strengthen customer data protection in Citrix Workspace regardless of their physical location.

Acronis Cyber Protect

According to the company, as of October 2020, organizations are faced with the task of countering a sharp increase in the number of sophisticated cyber attacks aimed at remote workers, whose home systems and networks are rarely as secure as the corporate environment. The problem is complicated by the fact that, according to research, as of October 2020, 47% of remote workers worldwide report the absence of any instructions from their IT departments for safe work in remote mode. All this makes them vulnerable to attacks that not only reduce their performance, but also put the company's valuable data and systems at risk.

The integration of the Acronis Cyber Protect system with the Citrix Workspace environment, made possible by the Acronis Cyber Platform API and SDK, adds enhanced cybersecurity capabilities that enhance Citrix's existing privacy and security measures. As a result, to prevent direct attacks on the Citrix Workspace application, a certified VB100 malware solution is used, which provides real-time endpoint protection using static and behavioral heuristic algorithms, antivirus and technologies to protect against ransomware and crypto printers based on artificial intelligence.

Given the increased sophistication of cyber attacks, any access point can be exposed to malware ON that attempts to change files or inject malicious code into the system. Without proper cyber defense, one successful attack on virtual workstation can put an entire enterprise under attack. After the first workstation is infected, the infection can spread over the corporate network, encrypting others data computers and leading to forced downtime and losses. Comprehensive cyber defense integrates data protection and advanced network security tools into one solution that creates a robust barrier against today's cyber threats. Developers and ISVs can software improve their solutions using the Acronis Cyber Platform API and SDK.

With integration with Citrix, Acronis Cyber Protect provides a comprehensive solution that allows service providers to protect their virtual desktop environment from direct attacks. Anti-malware technology uses kernel-level drivers to protect files and registry entries from modification while preventing malicious code from being injected.

This integration is the first of a number of Acronis planned solutions to support Citrix. Four additional improvements are planned for early 2021. Soon service providers will be available:

• Agentless malware protection for virtual machines. Other agent-based malware protection tools on the market require their technology to run on every virtual machine in the environment, resulting in both increased complexity and resource consumption. Acronis plans to integrate Acronis Cyber Protect directly with virtual applications and stationary Citrix solutions, reducing complexity and cost while optimizing resource consumption.
• Malware protection for user profiles: As the frequency and effectiveness of ransom attacks increases for October 2020, 50% of companies around the world report being hit by cyber attacks at least once a week. Countering these attacks requires a robust solution, and tests conducted by independent cybersecurity labs such as AV-Test and Virus Bulletin show that Acronis Cyber Protect antivirus programs detect 100% of malware attacks with zero false positives.
• Agentless backup for Citrix Hypervisor: Most backup tools run a full-size agent on each virtual machine, increasing the complexity of the overall system as well as resource consumption on the host. virtualizations Agent-free backup for Citrix virtual environments provides a more efficient way to back up by reducing RAM/power consumption processor by up to 10 times.
• Continuous data protection for user profiles: During the working day, employees can make unintended changes to their data, for example, accidentally deleting important files. This loss of data affects not only the performance of an individual user - the entire enterprise can suffer from this. Using continuous data protection technology, the Acronis Cyber Protect agent monitors every change in user files and creates backups. An intuitive interface allows the user to roll back file changes to the last save point, ensuring employees and enterprises have high productivity.

Acronis Cyber Protect Cloud

According to information for April 2020, Acronis Cyber ​ ​ Protect Cloud is a comprehensive solution that fully covers the client's protection needs. It creates a single cyber defense system, combining disaster backup recovery, protection against malware , AI remote maintenance, and security into a single tool. This increases profitability, facilitates execution, service level agreements improves cost control, reduces customer churn, and increases productivity - without service providers having to hire expensive security professionals.

2019: Seven key information security features at Acronis Cyber ​​Protect

Acronis Cyber ​ ​ ​​Protect for November 2019 combines seven key functions into one easy-to-use solution: cyber security backup disaster recovery, malware based protection, AI certification and validation, data vulnerability assessment, patch management, and remote monitoring and management.