Agathe-Tixen

Agathe-Tixen - a control system of work of express speaker circuits of the company.

On August 17, 2016 the company Agate announced RT the beginning of sales of a settlement system and the expense accounting of the companies on communication services of Agathe-Tiksen.

The data obtained using the program can be used for job analysis of telephone lines of the organization, load of telephone exchange, optimization of the IP PBX configuration of Agathe UX.

Tools of ASR "Agathe-Tiksen" give the chance to obtain information on all calls made via the IP PBX for the set period:

• quantity entering,
• outgoing,
• readdressed,
• voice and facsimile messages,
• lost calls.

Features of ASR "Agathe-Tiksen"

• Wide functionality with high degree of convenience of use of a system.
• Installation of a system is most automated, does not require special skills and takes only 3 minutes.
• For convenience of setup we provide step-by-step instructions.
• It is possible to operate a system using any stationary or mobile devices (the PC, the notebook, the tablet, the smartphone).

A system will help to define:

• which of employees most actively works by phone
• what is the time your clients should wait for the answer
• how many calls are lost by the company because of not correct setup of automatic telephone exchange or a lack of resources for processing of calls

The acquired information will create idea of a situation.

Screenshot of the software screen of graphic analytics, (2016)

ASR "Agathe-Tiksen" helps to collect and centralize information processing in the companies, network which communications consist of several IP PBXs of Agathe UX who were geographically distributed from each other. It will help to estimate objectively work of head office and branches of the company.