Alpha Car: Customer relationship management

Alpha Car": Customer relationship management, edition 5

The 1C-Rarus company announced start of sales "Additions of Alpha Car: Customer relationship management, edition 5" on April 12, 2012. The product is implemented only to users of industry solution "by the Alpha Car: Motor show + Car service + Auto parts Prof, edition 5". Retail price of Addition is 22,000 rubles.

New development of 1C-Rarus company - "Addition of Alpha Car: Customer relationship management, edition 5" - it is intended for motor shows. Addition allows to conduct long-term and profitable customer relations on car sale and other vehicles.

The program is the irreplaceable assistant in the course of customer interaction before sale implementation: at selection of the car, test drive, planning of meetings with the client and a reminder on them, the offer of additional services, such as credit, insurance, etc.

Functionality of a product:

• The automated workplace Reception for registration of all clients who visited or called car showroom;
• The automated workplace Motor show, with database maintenance about clients, planning of meetings and calls, reminders on events, record on test drive, execution of transactions on purchase and planning of issue of cars;
• The automated workplace "Credit and insurance department" (work sheets for clients on a design of the credits for purchase of cars and provision of services on insurance and also the statement of insurance policies);
• Questioning of clients, use for poll of standard questionnaires;
• Different types of mailings: electronic mailing, mailing, mailing of the SMS, telemarketing;
• Segmentation of clients for mailings;
• Registration of complaints of clients and their analysis.

"Addition of Alpha Car: Customer relationship management, edition 5" is intended only for work in structure with "the Alpha Car: Motor show + Car service + Auto parts Prof, edition 5". Addition is implemented or together with the specified industry solution, or to those users who before it purchased.