| The name of the base system (platform): | Software Asset Management (SAM) |
| Developers: | Symantec |
| Technology: | ITSM - Management systems for IT service |
Content |
Altiris Asset Management Suite is a product of Symantec, allows to study more deeply IT assets at each stage of lifecycle thanks to what reduction of costs, execution of programs for observance of regulatory requirements is possible.
Key advantages
Active management of all lifecycle of resources
- Allows IT administrators to receive an exact picture of all resources of the enterprise (servers, desktop computers, notebooks, mobile devices and the software set in virtual and physical mediums).
- Tracking of the detected and undetectable resources in the centralized storage allows to improve possibilities of accounting and cost control.
- Expanded means of the analysis and reporting which allow the IT organizations to use data wholeheartedly and to answer independently questions, important for themselves.
- Possibility of viewing and change of hierarchy of interaction of resources, including their communications with other configuration items, users, arrangements, divisions, cost centers and the connected contracts.
Simplification of audit of software
- Exception of expenses on unnecessary program both the hardware and ensuring active contract management with suppliers and coordination of resources for optimization of investments into IT.
The improved asset management for service quality improvement
- Risk mitigation, connected with changes, due to knowledge of effects and providing the necessary information to a support service for settlement of incidents.
Simplification of processes thanks to automation
- An opportunity to automate the processes connecting together people, processes and technologies including to create the user forms and to adjust communication channels between diverse technologies is given. Ready templates of conventional processes, such as check of accessory, requests program and the hardware and also the notification on lease are included in the package.
Requirements to a system
AMS server
Windows Server 2008 R2 (64-bit versions) and Windows Server 2008 R2 SP1 (64-bit versions)
.NET 3.5 SP1
IE 7, 8 or 9 (only in the compatibility mode)
SQL Server 2005 SP1 или SQL Server 2008 R2
For October 11, 2013 current version of solution 7.1
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