ArchiMed + Medical Information System

The main articles are:

• Medical software in Russia
• Medical Information Systems (MIS) Market of Russia

2025: Integration with TrueConf Server

Medical system Archimed + integrated with the Russian united communications platform. TrueConf Server Joint application will allow launching secure and technologically independent telemedicine services with 4K quality of communication in private statehospitals and center. This was TrueConf announced on February 25, 2025.

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Фото: TrueConf

In Russia, the demand for telemedicine services is growing - in 2023, more than 6 million remote consultations were held, which is 40% higher than in 2020. With telemedicine, doctors can plan their work more efficiently, interact with a large number of patients, solve important issues faster and save time and money.

Pandemic naturally changed the approaches to the organization of interaction, contributing to the rejection of personal contacts where possible - at meetings, consultations, inspections, during medical personnel training. The introduction of the distinction between "red" and safe zones, as well as the reduction of face-to-face communication, not only increased security, but also over time demonstrated significant economic benefits: reducing costs, logistics organizing the workspace and minimizing the risks of infection of personnel. said Dmitry Odintsov, Development Director of Trukonf.

The purpose of ArchiMed + was integration MIES with a system AEROSPACE FORCES that meets the standards for organizing video calls in institutions - health care allows clinics store all data servers , protects communications from third parties, guarantees independence from foreign -, ITproviders high quality communication and work on weak communication channels.

Based on these requirements, the TrueConf Server platform was deployed - a messenger and a multifunctional video conferencing system that guarantees stable operation on any communication channels and allows you to organize conferences in 4K resolution. The system provides secure collaboration within the corporate network and allows high-quality video consultations in real time.

Modern realities are such that many companies in the field of medicine cease to compete and begin to strengthen themselves with joint developments. We followed the same path with Trukonf - this is an up-to-date and safe solution that helps balance patient expectations and unload doctors. Hopefully clinics and patients will appreciate our integration, noted Ilya Nikolaevich Anfinogenov, owner of ArchiMed +.

The VKS platform is adapted to weak network channels and provides a stable connection even at low Internet speed, which is especially important when connecting patients from remote regions. Another plus was the independence of the communications system from IT solution providers - TrueConf Server uses its own transport protocol, which eliminates the risks of blocking and restrictions.

To participate in conferences, patients and employees of medical institutions can use PCs, laptops, mobile phones and tablets - Truconf user cross-platform applications are responsible for this. If necessary, external users can connect to conferences through a browser without having to install applications.

Now patients of clinics that use the ArchiMed + system can sign up for a video consultation via a website or phone by filling out a simple questionnaire. This is especially true in conditions of increased burden on medical institutions, allowing clinics to quickly respond to patient requests and provide qualified care in real time.

2024: Integration with "Telfin. Office"

Communication services Telfin"" are integrated medical information system with Archimed +. Solution providers offer a ready-made product for automation business processes and communications for business, taking into account the specifics of the clinics. Telfin announced this on June 4, 2024.

Archimed + is a medical information system (MIS) for clinics. As of June 2024, this solution is used in more than 2,000 medical centers throughout Russia from Kaliningrad to Vladivostok. About 27,000 doctors and medical registrars work in this system every day.

Thanks to the integration of Archimed + and Telfin.Office services, it was possible to expand the functionality of MIS and customize the communication platform for clinic requests. Now, right from the system to one click, you can call patients, make them an appointment around the clock, keep statistics of calls and even record telephone conversations.

Voice mail and call forwarding, which are now available to users of service integration, allow customers to receive calls in 24/7 mode. If necessary, you can additionally connect a virtual voice assistant, which will not only make an appointment with the patient or issue a doctor's call, but also ask the necessary clarifying questions.

Call statistics, which are automatically recorded in the Telfin.Office PBX and duplicated in the Archimed + MIS, help track the work schedule of medical personnel and adjust it based on the number of applications of field medical and nursing teams, as well as depending on the number of requests for face-to-face and remote consultations.

Phone records have already become mandatory for many medical centers. Clinics actively use them to assess the quality of the work of administrators, as well as to resolve controversial issues. In addition, medical institutions are increasingly recording telephone conversations with patients during remote consultations, they can be easily attached to the client's electronic card.

Thanks to Archimed + 's cooperation with Telfin, we have been able to combine our knowledge, experience and resources to solve specialized business problems in the field of automating customer flow management processes and organizing clear work on receiving and processing applications. Today we are ready to offer Russian medical centers the best practices in the field of patient management, appointment, assessment of the quality of telephone service and telemedicine on the basis of the communication platform "Telfin. Office" and MIS Archimed +, "said Irina Krikova, head of sales at Archimed +.