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Autotask Professional Services Automation (PSA)

Product
Developers: Autotask
Technology: CRM,  ITSM - Management systems for IT service,  SaaS is the Software as service,  Billing systems,  Project management systems

Autotask Professional Services Automation (PSA) is a cloud solution for management of IT-Business which is intended for optimization of daily transactions.

The software is available in seven languages.

2017: Integration with Acronis Data Cloud

The Acronis company announced on November 23, 2017 solution integration of Acronis Data Cloud with the Autotask Professional Services Automation (PSA) system. Now service providers will be able to create flexibly package offers on data protection directly from the Autotask console.

Having connected the management console of Acronis Data Cloud to Autotask, service providers will be able to automate completely:

  • Creation of requests in Autotask on the basis of notifications from Acronis Data Cloud
  • Provision of services on data protection and drawing of accounts to users
  • Establishment of levels of use of Acronis Data Cloud services by clients on the basis of plans of Autotask

In more detail about integration with Acronis Data Cloud — here.