The name of the base system (platform): | Avaya Aura Contact Center |
Developers: | Avaya |
Technology: | Audiovisions, Video conferencing |
Avaya Aura Conferencing 7.0
Aura Conferencing 7.0 is an upgraded version of the multimode solution for carrying out conference calls. The solution Avaya Aura Conferencing 7.0 supports the unified voice online sessions on the PC and Mac, tablets and smartphones. The solution Avaya Aura Conferencing 7.0 constructed on the basis of standards of architecture by SIP Avaya Aura 6.2 provides the high performance, scalability and the security level required to corporations and at the same time this flexible solution for mobile interaction in the conditions of the BYOD environment.
The new solution has several advantages for users and business:
- Quick access to functionality of Avaya Flare Experience which includes multimode interaction, conferences, file sharing with support of the consolidated personal and corporate directories, thanks to the intuitive user interface of the application for Apple iPad and notebooks on Microsoft Windows OS.
- The client of Collaboration Agent who is not demanding installation considerably simplifies process of interaction via iPad, iPhone and any devices on Windows thanks to support of all web browsers and iOS.
- Visual and contextual controllers help to avoid the majority of typical problems of traditional conference sessions, such as representation and identification of participants, decrease in extraneous noise, identification of the speaker, etc.
- Possibility of support at the same time decrease to 7500 active conference sessions located in different places or even costs for third-party services eliminirutsya completely.
- The distributed open architecture and the built-in intelligence rationally manage use of capacity of the channel, if necessary make adaptation, help to use effectively possibilities of network, reduce costs.
Users of Avaya CS 1000 are also provided with server solution of Collaboration Pack on the basis of Avaya Aura which makes available possibilities of SIP and mobile options for 1000 users of CS. Now Collaboration Pack includes Avaya Flare Communicator and Avaya one-X Mobile SIP for iOS.