| The name of the base system (platform): | Avaya Aura Contact Center |
| Developers: | Avaya |
| Last Release Date: | 2015/12/12 |
| Technology: | Call centers, IP telephony |
Avaya Aura Experience Portal is completely software standardized solution for rendering services of a voice communication and the multichannel system of self-service.
On March 25, 2016 the Avaya company provided Avaya Aura Experience Portal - the solution on the basis of modern standards of voice transmission, interaction on web protocols and telephony.
The product helps quickly and without excess costs to create mobile, voice and the web applications for self-service promoting increase in a customer loyalty, increase in sales volumes and cost reduction. The software for contact centers can be used separately or together with the Avaya Aura platform and other web interfaces and the solutions for contact centers created on the basis of open standards.
| The site content is translated by machine translation software powered by PROMT. The machine-translated articles are not always perfect and may contain errors in vocabulary, syntax or grammar. Read original article If you find inaccuracies or errors in the results of machine translation, please write to editor@tadviser.ru. We will make every effort to correct them as soon as possible. |