BlackBerry Enterprise Server

BlackBerry Enterprise Server provides to end users wireless access to applications for business and additional functionality of smartphones.

The BlackBerry Enterprise Server server offers additional control functions and supports for IT administrators. This server is designed to increase IT performance, to simplify implementation and updating of applications and also to maximize the working capacity period.

Indicators of use of the solution

BlackBerry has strong positions in business market. For October, 2011:

• More than 90% of the companies from the list of Fortune 500 use BlackBerry
• More than 250.000 BlackBerry Enterprise servers are installed
• The RIM company is a market leader of corporate applications, cooperating with SAP, IBM, Microsoft, Oracle, HP and Cisco. The company has the widest list of partners in development of corporate applications for mobile devices.
• More than 1500 companies already began test operation of BlackBerry PlayBook

RIM continues to expand BlackBerry solution portfolio, aiming to conform to requirements of the corporate and state clients needing safe solutions for support of business processes:

• Corporate service BlackBerry based on cloud computing for corporate and state clients
• The multiplatform solution BlackBerry Enterprise which is at the same time supporting tablets and smartphones
• The BlackBerry Balance technology allowing the staff of the companies to use in the activity one device for working and personal needs
• The mobile BlackBerry voice system capable to work together with corporate telephone systems. Now a system supports the systems Avaya and Nortel, in addition to Cisco and Mitel

Possibilities of the solution

Centralized operation

BlackBerry Administration Service is a console with the web interface which provides access to the following functions:

• Implementation of applications and management of them
• Planning of frequency of updates for devices, applications and the IT politician
• Wireless BlackBerry Device Software software updating
• Management of settings of users and control of groups with the help more than 450 IT politician

Version 5.0 BlackBerry Enterprise Server server with the Service Pack 2 service pack provides uninterrupted access with uniform function of use of passwords. This function provides the built-in system of authentication for BlackBerry Web Desktop Manager and BlackBerry Administration Service.

The following actions are available only when using the BlackBerry Enterprise Server server:

• Setup of architecture with the high level of availability and management of it
• Wireless implementation of the BlackBerry smartphones
• Installation of the configured administration roles

Assistance in movement of the end user

Software of BlackBerry Enterprise Transporter will provide free movement of users without the need for intervention of the end user.

Instruments of self-service

In the BlackBerry Enterprise Server server of version 5.0 of the Service Pack 2 service pack new instruments of self-service for reduction of time spent for the general tasks of administration are added to the manager of a desktop based on the BlackBerry Web Desktop Manager web interface. When you turn on these tools, users will have enhanced capabilities of control of the smartphones, including remote setup of the new password, blocking of the BlackBerry smartphones if they were lost or stolen and also protection against use of the stolen smartphones.

Active monitoring

Monitoring of the general operability of the solution by means of the expanded opportunities and functions of monitoring. Drawing up reports, formation of signals of problems and also detection and fault recovery minimize potential problems, and graphic data mapping helps to receive the evident overview of operability of your solution.

High availability

The built-in architecture with the high level of availability allows to recover quickly operability of a system after unplanned idle times of principal components of the BlackBerry Enterprise Server server. When indicators of working capacity are beyond the values set by the administrator of BlackBerry, a system automatically switches to the components which were in standby mode.

The option of high availability has the flexibility allowing to implement it on physical or virtual servers (in particular VMware).

BlackBerry Enterprise Service 10

The Research In Motion (RIM) company announced in January, 2013 that its new system for management of the park of mobile devices (EMM), BlackBerry Enterprise Service 10, became available to loading. In the course of creation of BlackBerry Enterprise Service 10 specialists of RIM company completely processed the available solutions in the field of EMM and created the end-to-end system which is at the same time allowing to manage, both mobile devices, and applications installed on them, providing at the same time the high level of protection of corporate information. A new system allows to manage by means of the single interface not only the existing BlackBerry smartphones, BlackBerry PlayBook tablets and new smartphones based on BlackBerry 10, but also and a broad spectrum of devices running Android and iOS.

As the base for creation of BlackBerry Enterprise Service 10 long-term practices of RIM company in the field of mobile device management and experience of creation of the mobile ecosystem, most popular in a corporate segment, served. BlackBerry Enterprise Service 10 allows to manage the park of mobile devices and mobile applications and also provides the protected mobile access to resources of the company. This system has the high level of reliability against the background of low operating costs.

"Thanks to BlackBerry Enterprise Service 10 the staff of the companies can work more effectively and is better service the clients. At the same time owners of business and heads of IT departments can be absolutely quiet for security of confidential corporate information. A new system conforms to traditionally high standards of BlackBerry in the field of security and usability, - Peter Devenyi, the senior vice president of Research In Motion for the software for corporate clients noted. - BlackBerry Enterprise Service 10 simplifies process of use of mobile devices in work of the companies and allows them to move forward".

BlackBerry Enterprise Service 10 has the high level of scalability and flexibility in use, adapting to needs of the specific customer. A system allows to manage at the same time both personal mobile devices of employees, and the devices which are owned by the company. Besides, the new solution can work not only with BlackBerry brand devices, but also with products of other producers, providing at the same time equally high level of protection of corporate data and the convenient mechanism of management, both devices, and applications installed on them. A system has the unified and intuitive interface of administration based on web technologies allowing to manage from the single console all park of devices and settings of users. Besides, the BlackBerry Balance technology providing reliable separation of corporate and personal information within one BlackBerry device is supported. Having installed BlackBerry Enterprise Service 10, corporate clients will receive in the order the complex of the protected technological solutions already familiar to them on BlackBerry Enterprise Server and also a broad spectrum of additional opportunities and support of the latest smartphones under control of BlackBerry 10.

BlackBerry Enterprise Service 10.1

In updating new IT politicians of Regulated-level and also the additional security settings necessary for the government organizations and the companies working in special sectors of economy where the raised security level and also additional access control to the BlackBerry 10 smartphones is required are implemented. Besides, the new version supports management of the park of smartphones based on BlackBerry 10 and BlackBerry OS by means of only one server.

Mobile operators in Russia stopped connections to BES

VimpelCom (a trademark Beeline) announced in March, 2015 the termination of connections of new corporate clients to the service of BlackBerry Enterprise Services (BES) focused on owners of the BlackBerry smartphones. The company explained it with preliminary plans of BlackBerry corporation to abandon the Russian market and also need to reconsider vendor relations in view of change in the exchange rate of ruble and a present macroeconomic situation^[1].

For the existing corporate users of VimpelCom the cost of use of BES of service will grow twice - to 2 thousand rubles a month for one number. The operator recommended to subscribers of service to use alternative solutions for operating systems iOS, Android and Windows Phone. The service of BlackBerry Internet Service (BIS) focused on individuals continues to work.

In MTS said that continue to connect new individuals to service of BIS and to service the existing corporate clients on service of BES. Do not comment on a situation with connections of new corporate clients in the company, but the source close to MTS explained that new connections to BES will not be.

The service of BES historically was the main feature of the BlackBerry smartphones. Service provides secure access to corporate mail, office files, etc. It is necessary for work of service on servers of the corporation wishing to use it, to set special software (or to rent the server with this software at the operator). In Russia long time was not possible to start this service: in connection with high extent of enciphering the license of FSB for import of the BlackBerry smartphones was necessary.

The problem managed to be solved in 2008 when the solution allowing intelligence agencies to get access to the BlackBerry servers within the System for Operative Investigative Activities (SOIA) was developed. Then MTS and VimpelCom obtained the first licenses for import of the BlackBerry smartphones. Later the BIS service for subscribers - individuals was started, and in 2011 work with BlackBerry there began also MegaFon.

However later mobile operators lost interest in BlackBerry, and all new smartphones began to be imported into Russia on "gray channels". At the end of 2012 BlackBerry announced transition to a new format of work to Russia: the corporation itself had to send notification to FSB concerning the devices that saved mobile operators and other importers from need of obtaining licenses for import. Asbis had to be engaged in distribution of smartphones.

Smartphones with the latest version of the operating system - BlackBerry 10 - did not go on Russia on official sale. Also the latest version of the corporate BES 12 server is not delivered to Russia. Moreover, the source in one of mobile operators says that ceased to deliver BlackBerry in Russia and the license for former versions of BES, than and the termination of connections of new corporate subscribers is caused.

Notes