bpm'online cargo

BPMonline Cargo - integrates in itself possibilities of automation of operational problems of transport logistics, business process management and functionality of the CRM system.

On March 4, 2014 the Terrasoft company announced a release of the new version of software of BPMonline Cargo - industry solution for the transport and logistic companies.

Description

A system gives the chance - to integrate all customer information in uniform base, to store the complete history of interaction, data on requests and requests of the client and the related documentation. BPMonline Cargo of flexible customer segmentation on different characteristics: on turnover, frequency of orders, location, other criteria.

Functionality

The software product gives the chance to create and send offers, to plan meetings and to register incoming calls directly in a system in a binding to contact.

BPMonline Cargo helps to conduct a detailed profile of the contractor taking into account information on the provided services, vehicles, relevant offers, to store the complete history of cooperation.

The product represents a possibility of selection of partners under the terms of the client request. Automatic calculation of reliability of the contractor on the basis of the previous quality evaluations of provision of services and with a reference point on cooperation with reliable partners, it helps to improve indicators of timeliness of execution of the order.

A system gives the chance to fix requests, to select and send to the client the most advantageous offers on transportation of a load taking into account partner offers.

BPMonline Cargo creates the request on the basis of data of a request where it is possible to enter the additional information about points of sending, processing and appointment, dimensions of a load and other parameters, to record and control a status of each shipping request.

In process formation and control of a margin and cost value, fixing of discounts on each separate service, or the request in general is possible. BPMonline Cargo helps to calculate the planned and actual cost of the request using several algorithms.

A system helps to control the entering and outgoing accounts, to plan and analyze operations on settlement in cuts: arrival and expense, to cost items, period, to the directions of transportations.

"BPMonline Cargo helps to build end-to-end process of work with the client from the moment of receiving a request to accomplishment of the request. On each of stages a system gives the chance to automate routine transactions and to organize work with customers on business process that helps to increase productivity of employees and service quality", – Alexander Andronicus, the head of sales of the Transport and Logistics direction, Terrasoft company noted.